CBW 240AC - stuck in pending

[John U]

I purchased a fourth CBW 240AC and added it to my network - and it's stuck in Pending.

After DHCP succeeds (blinking red), the LEDs are stuck in a cycle where they alternate between cycling colours and blinking green.
The Primary AP (AP6C41.0E22.0908) is showing 3 Adopted APs and 1 Pending AP (APECF4.0C55.B21C).

I've tried factory resetting it.
I couldn't work out how to update the firmware while it is in this state though.

Any suggestions?

[John U · Accepted solution]

Ah. I just found some interesting logs -

*emWeb: Feb 03 09:54:29.346: %CLI-3-LOGIN_FAILED: cliutil.c:651 Login failed. User:User:Password:, Service type:-8. Username/Password length must be between 3 and 128 characters.
*spamApTask0: Feb 03 09:54:26.750: %CAPWAP-3-CCO_ASD_LOG_ERROR: spam_lrad.c:103662 CCO ASD logging failed on AP-MAC ec:f4:0c:55:b2:1c, reason: Index not found unable to delete tmp log
*spamApTask0: Feb 03 09:54:26.749: %LWAPP-3-AP_DEL: spam_lrad.c:6119 ec:f4:0c:55:4b:80: Entry deleted for AP: 192.168.105.169 (5256) reason : Regulatory Domain Mismatch.
*spamApTask0: Feb 03 09:54:26.746: %CAPWAP-3-SSH_AUTH_KEY_SEND_ERR: capwap_ac_sm.c:7375 The system could not send SSH Authorized Key to AP ec:f4:0c:55:4b:80.
*spamApTask0: Feb 03 09:54:26.746: %CAPWAP-3-POST_DECODE_ERR: capwap_ac_sm.c:7338 Post decode processing failed for Config status from AP ec:f4:0c:55:4b:80
*spamApTask0: Feb 03 09:54:26.744: %LWAPP-3-RD_ERR4: capwap_ac_sm.c:3638 The system detects an invalid regulatory domain 802.11bg:-A     802.11a:-NZ for AP ec:f4:0c:55:4b:80
*spamApTask0: Feb 03 09:54:26.742: %LWAPP-3-RD_ERR8: spam_lrad.c:12650 Country code (GB) not configured for AP ec:f4:0c:55:4b:80

[John U]

Is there any way to use a CBW240AC-E on a CBW240AC-Z network?

[marce1000]

         - Look at the last two lines from the logs ; can you take action accordingly ?

 M.

[Rich R · Accepted solution]

Legally: NO.  Regulatory domains are there for a reason - to comply with the different regulations in different countries.

And I don't think it will allow you to configure more than one country anyway (like a Cisco WLC does):
https://www.cisco.com/c/en/us/td/docs/wireless/access_point/csbap/CBW_Admin/Admin/en_US/b_Cisco_AP_Admin_Guide/b_Cisco_AP_Admin_Guide_chapter_010.html

Country

Choose the country that matches the physical location of the CBW AP. Note   The CBW AP will display only countries that are supported by the regulatory domain of the AP. You can choose your country from the drop-down list. There are strict regulatory rules to operate under the proper country code during the usage.