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CBW240AC random LAN devices access error

philippe.weibel
Visitor

Hello,

 

I own 3 Cisco CBW familiy devices for some months now (240AC as primary mesh, 141ACM + 142ACM extenders), expecting those mesh capable devices to do more than my previous - non Cisco - setup.

Great management and very stable wifi, but... I also often have issue acessing some devices on my network. At apparently random (after 3-5 days usually, 2 times at least today), some (even wired) devices are not avalaible through the wifi setup.

This could be a lan device on the network or another wifi device (no peer 2 peer block option turned on). The most annoying issue is when the not avalable device is either the DNS / DHCP server or the Internet gateway.

When the issue fires up: ping from my wifi enabled notebook on a device (the wired LAN mail server for example) fails with timeouts. When I connect to another server and ping the mail server from there (yes: 2 physically distinct machines), it works. Only the wifi  mesh is unable to see it at some point. Confirmed by the "ping test" from the primary AP tool (ping fails also there).

I reboot the AP and it will work again for some time.

My setup is pretty simple: Wifi mesh 2G + 5G on a single SSID, transparent bridging, no tags on the LAN, no firewall, single 192.168.x.y/24 network (all servers under the last byte IPv4), no IPV6 enabled setup.

 

Any idea tho fix these required reboot to have a working (wifi) LAN again? I already did a full reset of all wifi devices / zero day setup with no success.

 

Philippe

9 Replies 9

Scott Fella
Hall of Fame
Hall of Fame

Don't have too much experience with the SMB devices, but have you tried to update the firmware?

-Scott
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philippe.weibel
Visitor

I'm on the latest - 10.6.1.0 - firmware. Wifi roaming across the access points seems far better.

The integrated firewall could block some traffic after a while? When I was stuck with a server yesterday: I go to WLAN settings, activate the firewall with no rules, applied the settings and the LAN server was available again for a while. No services available on the temporary unreachable server (ICMP using ping tool, dedicated regular http web services and so on). Network timeout error each time.

Client and application identification is active on the CBW Wifi network. There's not much wifi devices on the network. 25 simultaneous at most on the 3 access points.

 

Philippe

Well it seems like other home or SMB devices I have played with in the past.  Reboot seems to fix things.... Have you tried to downgrade to a different version, you don't always have to use the latest.

-Scott
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philippe.weibel
Visitor

Downgrade firmware: why not... I'm pretty sure the previous one had the same issues. I'll give it a try, thanks.

EDIT: I'm trying downgrade of current latest (10.6.1.0) -> 10.4.1.0.

 

Philippe

The latest isn't alway the greatest.  New versions can bring on new bugs.  If you run into issues, always try different code versions and see if the issue is still there or not.  There are many folks here that don't upgrade to the latest until its out for like a year or there are at least 3 patches on that version.  Give it a try and see.

-Scott
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philippe.weibel
Visitor

Everything's correct since the downgrade until now...

Again: a wired server is not seen from my wifi laptop (ICMP error, same errors on wifi management diagnostic tools). Other wired devices are available: ICMP packets from there to the same traget are OK. Connecting my laptop using another wifi hotspot  + VPN: server available...

10.4.0.1 firmware definitively have the same issue. Latest is not the best, ok but it also could contain security fixes. I'll maybe try another downgrade but as this kind of issue never happens with the previous used access point brand, sell all this bad working devices will be another (better) option.

Too bad: the unified management and dashboards are so great....

 

Philippe

The release notes should provide the changes. It might be bug fixes, security patches or features.  Being on this forum for such a long time, the latest is never the greatest. There will always be updates until that device is no longer supported. It’s just how things work. There are different trains of code and some are long term and others are short term. You end up figuring out what you need and stick with it.  You will never see folks here upgrade to the latest every time a new code comes out. Like they say in the past… if it ain’t broke don’t touch it. 

-Scott
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Ok, I'll try all avaliable firmware, hoping at least one of them don't have this annoying issue. I can't rememember the original firmware version. 

I tried 10.3.1.0 ant it worked well until this mornig (same issues with a wired device not available through Wifi). I'm now on 10.2.1.0 firmware.

 

Philippe

philippe.weibel
Visitor

Still no luck with 10.2.1.0. I'll try 10.1.1.0 but really: I'm not sure it will fix this issue... 

 

Philipppe

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