Cisco-2504 restart itself

[adewannain]

hello,

I use a Cisco-2504 wireless controller since few month, with six AP.

I encounter none problem.

but last week en today the controller resrat itself, so all my user are disconnect during six minutes (restart times) after all is OK.

I don't understand what's happen.

have you idea ? 

Cisco-2504 Software Version 7.6.120.0

log : in attach files.

[Scott Fella]

v7.6.130.0 is the code you should be on. Also make sure you upload the latest FUS 1.9.0.0 which takes 35-45 minutes to complete.  The log doesn't show much except for an internal error but that's its. 

-Scott

[adewannain]

Thanks for your answer.

but I don't understand FUS 1.9.0.0 what is it?

[Scott Fella]

The release notes explains what it is. 

http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/fus_rn_OL-31390-01.html

-Scott

[adewannain]

I don't have a support for download the update so I don't do anythink ?

[Scott Fella]

Nothing you can do without support to be honest. That is the only way you will be able to get images for your controller. 

-Scott