Cisco 2504 with AP1832I-E-K9 problem

[pbutwilo]

Hello,

I have Cisco 2504 controller working with nine AIR-CAP702I-E-K9 without problem. I bought new one AIR-AP1832I-E-K9 and it is visible in wireless section but my mobile devices can only connect to the AIR-AP1832I-E-K9 but don't connect with other parts of my network, can't connect with program and database located on server.Wireless and Mobility

[Leo Laohoo]

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@pbutwilo wrote:

Hello,

I have Cisco 2504 controller working with nine AIR-CAP702I-E-K9 without problem. I bought new one AIR-AP1832I-E-K9 and it is visible in wireless section but my mobile devices can only connect to the AIR-AP1832I-E-K9 but don't connect with other parts of my network, can't connect with program and database located on server.Wireless and Mobility

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What firmware is the controller running on?

[pbutwilo]

Software Version

8.3.143.0

[pbutwilo]

Maybe I can describe the problem more precisely. Warehouse workers uses portable devices Honeywell Dolphin 6500 and if they are in room where this device is connected to AIR-AP1832I-E-K9 if you send PING to the Server, it is not reachable. If you change this place to other, where you are connected to AIR-CAP702I-E-K9, no matter which of the nine I have, all is OK, ping is normal.

 

[Leo Laohoo]

Raise a TAC Case. I suspect this is a bug.
What happens, say, if you upgrade to 8.5.135.0?
If you are going to upgrade, read the Release Notes and make sure all your APs are supported in 8.5.135.0.

[pbutwilo]

Now I have big big problem. I can't connect with WLC. I upgrade the FUS with file AIR-CT2500-K9-2-0-0-0-FUS.aes and now I can't log into WLC. The IP adress was 192.168.1.230 and now its unreachable.

[pbutwilo]

LED PWR is solid green, SYS is fast blinking green and ALM is solid green.

[Leo Laohoo]

Check the console output.

[pbutwilo]

After more than hour waiting Controller started, and now all is ok I think. Ufff. I was little afraid.