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Cisco 3702i Autonomous Access Point - Convert WPA2 Enterprise to WPA2 Personal

recent2Cisco
Level 1
Level 1

Cisco TAC and I configured my 3702i wireless access point.  When configuring the 2.4GHz radio for my SSID, in the Security dropdown, WPA2-PSK was selected and the Pre-Shared Key was entered. 

When I attempt to join my SSID, I get the message that the network requires WPA2 Enterprise credentials and asks for a Username and Password.  I don't believe Cisco TAC and I setup WPA2 Enterprise.

Is there a way to configure the 3702i to use WPA2 Personal?  Using the GUI?  If so, how?

Thank you!

3 Replies 3

Sandeep Choudhary
VIP Alumni
VIP Alumni

Can you paste the complete conifg of AP.

Here is the guide (GUI):http://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/116599-config-wpa-psk-00.html

Regards

Dont forget to rate helpful posts

Thank you for the reply Sandeep.  Unfortunately, following the instructions in the guide did not work; I don't know why.  Another call to Cisco TAC and we figured it out. 

Paste the conf via cli.

will try to find the issue.

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