08-18-2014 02:23 PM - edited 07-05-2021 01:23 AM
Hello,
I'm experiencing a strange phenomenon in my environment. Users on Windows laptops seem to be attempting to connect to SSIDs they're seeing coming from an AP which is in bridge mode (and not broadcasting an SSID). I've confirmed nothing weird is happening where the bridge would be broadcasting SSIDs (standing right next to the bridge on a freshly imaged laptop and when I connect I go straight to a properly configured flexconnect AP).
There's no out of the box way in Windows to tell the OS that an access point isn't valid once it thinks that it is, so I'm reaching out to the community to see if anyone else has seen this before. My next troubleshooting step will be to put the bridges into autonomous mode if I can't find an answer.
The environment consists of a 5508 WLC HA pair, standard flexconnect environment for in-house wireless, and we've got a bridging pair connecting a couple of buildings. The affected PCs are Windows 7 and Windows 8
Solved! Go to Solution.
08-20-2014 02:57 PM
Hi,
Are you sure the mesh ap isn't configured to advertise the wlans of concern?
Unless it's in an AP group with no wlans, it will advertise wlans 1-16 via its 2.4ghz interface (and 5ghz if 'mesh backhaul client access' is enabled).
here's a controller cli command to confirm (1550 is the AP name) ('site name' is the ap group)
(jk-4400-111) >show ap wlan 802.11b 1550
Site Name........................................ 1550
Site Description................................. <none>
WLAN ID Interface BSSID
------- ----------- --------------------------
18 management 88:f0:77:b7:b2:20
19 management 88:f0:77:b7:b2:21
08-20-2014 02:57 PM
Hi,
Are you sure the mesh ap isn't configured to advertise the wlans of concern?
Unless it's in an AP group with no wlans, it will advertise wlans 1-16 via its 2.4ghz interface (and 5ghz if 'mesh backhaul client access' is enabled).
here's a controller cli command to confirm (1550 is the AP name) ('site name' is the ap group)
(jk-4400-111) >show ap wlan 802.11b 1550
Site Name........................................ 1550
Site Description................................. <none>
WLAN ID Interface BSSID
------- ----------- --------------------------
18 management 88:f0:77:b7:b2:20
19 management 88:f0:77:b7:b2:21
08-20-2014 03:12 PM
Ahaaa that makes sense - ok, that would make sense. Alright I've hauled the offending bridging APs into a separate group with no WLANs associated, will test with my affected users and see if we've got it resolved.
Thanks much.
08-20-2014 04:46 PM
you bet. let me know if that doesn't do the trick for you.
09-12-2014 01:19 PM
Thanks again, that got us sorted out perfectly.
09-19-2014 08:59 AM
glad to help and hear that did the trick
have a great weekend
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide