Cisco 7921g and access point wap121

[link4voip]

Hello ,

I just get cisco 7921g and when i powred on i see : location network services

its not detecing signal for any wirless device

i have :

5 access point wap121

1huawei router

Even not detecting UC540 wirless .

Any one have idea about this ?

Regards ,

[migilles · Accepted solution]

For the Cisco WAP121, it is 2.4 GHz only, so as long as you are using channels 1-11 then should be fine unless it is advertising a non-supported country code.

Can check the country code, by configuring a network profile with the correct ssid then enter site survey mode under Settings > Status > Site Survey.
Will only show the APs in range if the configured ssid is correct and the AP is on a supported channel.

Do you know what model of 7921 you have (-A, -E, -P, -W)?
Should ensure it is running the latest fw version, which is currently 1.4.4.3.
Ensure the phone is set to 802.11bg only or some Auto mode.


For the UC500, you may need to enable world-mode in the radio configuration.

Example:
Interface dot11radio 0
world-mode dot11d country US both


See the 7925 Deployment Guide for more info.
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf

Open a TAC case if you continue to have issues.


Sent from Cisco Technical Support iPad App

[link4voip]

I try all of this :

802.11b/g

802.11a

auto-b/g

auto-a

auto-rssi

and every time i save the change i go to Settings > Status > Site Survey i dont see any wirless network

The model i have it is : PID:CP7921G-A-K9

[link4voip]

Finnaly its work and registred.

Many thanks .

[migilles · Accepted solution]

Glad it is working for you now.

If you didn't see any APs in site survey then either the network profile you configured with the SSID you are using was not enabled or the SSID was not entered correctly.

You may want to check the fw version to ensure you are using the latest code and not encountering any resolved issues.

Go to Settings > Model Information > App Load ID.

[link4voip]

I have 5 AP and each one of them have differnet SSI name and 7921 registred to one of them but when i move to another location i lost the signal .

how i can let 7921 connect to all AP ?

[migilles · Accepted solution]

If you want seamless roaming, then all APs need to have the same SSID, security type and keys/credentials.

If you want to have different SSIDs for whatever reason, then roaming will not be seamless and will only move to the next profile once it completely looses connection to the previously connected AP (792x receives 0 signal).

But FYI, the 792x only supports up to 4 profiles, so at most, you can only provision 4 different SSIDs.