I have an issue with my Cisco 9115AXI EWC where I can't access via WebUI. I have enable the http and http-secure server as well but failed.
I have saw the traffic that pass through the firewall (Palo Alto), it shows that the application incomplete and status is aged-out. There is no blocking in the firewall since all the traffic is allow for this IP management segment for the EWC.
Anyone facing this issue before and give suggestion, if any?
- Does it work from a local-perspective, the palo alto message is for instance discussed in this thread :
what i understand on the article, means the traffic going to the EWC WebUI is using different route, then when it comes back, it using other route?
But I dont think thats the issue since we have also switches and routers there, and if I am trying accessing their WebUI, somehow, it success.
I was thinking its the bug on the version, I have downgrade and upgrade as well to the latest version, however, still not solve the problem.
Any suggestion where I can check?
There is no error I get from the browser, its just that keep loading and display at below "Waiting for 10.62.31.254"
I can ping without any ping drop and able to SSH remotely on the same PC that I use to access the WebUI.
- Make sure that no local rules such as ACL or other prevent this remote access WebUI access. In that respect, using SSH check the device logs when this is attempted. Also try wget to fetch the page , and turn on debugging , this may give more insights (too).