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Cisco 9800 Captive portal not work

Luigi Gnerre
Level 1
Level 1

Hello,

on my Cisco WLC 9800 dosen't work captive portal and web access (whit CLI no have problems).

I check the CA and this is the results

BS_WLC-01#show crypto pki certificates
Certificate
Status: Available
Certificate Serial Number (hex): 50968F32000000036C1C
Certificate Usage: General Purpose
Issuer:
cn=Cisco Manufacturing CA SHA2
o=Cisco
Subject:
Name: SHA2
Serial Number: PID:C9800-L-F-K9 SN:FCL240200S8
cn=SHA2
serialNumber=PID:C9800-L-F-K9 SN:FCL240200S8
CRL Distribution Points:
http://www.cisco.com/security/pki/crl/cmca2.crl
Validity Date:
start date: 14:10:11 CET Jan 16 2020
end date: 14:00:17 CET Nov 12 2037
Associated Trustpoints: CISCO_IDEVID_SUDI

Certificate
Status: Available
Certificate Serial Number (hex): 421BBA94000000061D15
Certificate Usage: General Purpose
Issuer:
cn=Cisco Manufacturing CA
o=Cisco Systems
Subject:
Name: SHA1
Serial Number: PID:C9800-L-F-K9 SN:FCL240200S8
cn=SHA1
serialNumber=PID:C9800-L-F-K9 SN:FCL240200S8
CRL Distribution Points:
http://www.cisco.com/security/pki/crl/cmca.crl
Validity Date:
start date: 14:07:54 CET Jan 16 2020
end date: 22:25:42 CEST May 14 2029
Associated Trustpoints: CISCO_IDEVID_SUDI_LEGACY

CA Certificate
Status: Available
Certificate Serial Number (hex): 02
Certificate Usage: Signature
Issuer:
cn=Cisco Root CA M2
o=Cisco
Subject:
cn=Cisco Manufacturing CA SHA2
o=Cisco
CRL Distribution Points:
http://www.cisco.com/security/pki/crl/crcam2.crl
Validity Date:
start date: 14:50:58 CET Nov 12 2012
end date: 14:00:17 CET Nov 12 2037
Associated Trustpoints: CISCO_IDEVID_SUDI Trustpool

CA Certificate
Status: Available
Certificate Serial Number (hex): 01
Certificate Usage: Signature
Issuer:
cn=Cisco Root CA M2
o=Cisco
Subject:
cn=Cisco Root CA M2
o=Cisco
Validity Date:
start date: 14:00:18 CET Nov 12 2012
end date: 14:00:18 CET Nov 12 2037
Associated Trustpoints: CISCO_IDEVID_SUDI0 Trustpool

CA Certificate
Status: Available
Certificate Serial Number (hex): 6A6967B3000000000003
Certificate Usage: Signature
Issuer:
cn=Cisco Root CA 2048
o=Cisco Systems
Subject:
cn=Cisco Manufacturing CA
o=Cisco Systems
CRL Distribution Points:
http://www.cisco.com/security/pki/crl/crca2048.crl
Validity Date:
start date: 00:16:01 CEST Jun 11 2005
end date: 22:25:42 CEST May 14 2029
Associated Trustpoints: CISCO_IDEVID_SUDI_LEGACY Trustpool

CA Certificate
Status: Available
Certificate Serial Number (hex): 5FF87B282B54DC8D42A315B568C9ADFF
Certificate Usage: Signature
Issuer:
cn=Cisco Root CA 2048
o=Cisco Systems
Subject:
cn=Cisco Root CA 2048
o=Cisco Systems
Validity Date:
start date: 22:17:12 CEST May 14 2004
end date: 22:25:42 CEST May 14 2029
Associated Trustpoints: CISCO_IDEVID_SUDI_LEGACY0 Trustpool

CA Certificate
Status: Available
Certificate Serial Number (hex): 40BA483FAB8FD3654C262F7A6E3569E8C77C0B57
Certificate Usage: General Purpose
Issuer:
cn=dnac.unicatt.it
ou=SSIT
o=unicatt
l=Milan
st=Italy
c=IT
Subject:
cn=dnac.unicatt.it
ou=SSIT
o=unicatt
l=Milan
st=Italy
c=IT
Validity Date:
start date: 17:25:29 CET Nov 2 2022
end date: 17:25:29 CET Nov 2 2023
Associated Trustpoints: DNAC-CA
Storage: nvram:dnacunicatti#B57CA.cer

Certificate
Status: Available
Certificate Serial Number (hex): 02
Certificate Usage: General Purpose
Issuer:
cn=IOS-CA
Subject:
Name: BS_WLC-01.unicatt.it
hostname=BS_WLC-01.unicatt.it
cn=IOS-Self-Signed-Certificate-1349840721
Validity Date:
start date: 16:23:43 CEST Sep 20 2021
end date: 16:23:43 CEST Sep 20 2022
Associated Trustpoints: TP-self-signed-1349840721
Storage: nvram:IOS-CA#2.cer

CA Certificate
Status: Available
Certificate Serial Number (hex): 01
Certificate Usage: Signature
Issuer:
cn=IOS-CA
Subject:
cn=IOS-CA
Validity Date:
start date: 16:17:59 CEST Sep 20 2021
end date: 16:17:59 CEST Sep 19 2024
Associated Trustpoints: TP-self-signed-1349840721 IOS-CA
Storage: nvram:IOS-CA#1CA.cer

CA Certificate
Status: Available
Certificate Serial Number (hex): 01
Certificate Usage: Signature
Issuer:
cn=Cisco Licensing Root CA
o=Cisco
Subject:
cn=Cisco Licensing Root CA
o=Cisco
Validity Date:
start date: 21:48:47 CEST May 30 2013
end date: 20:48:47 CET May 30 2038
Associated Trustpoints: Trustpool SLA-TrustPoint
Storage: nvram:CiscoLicensi#1CA.cer

and thi is the configuration of crypto CA

crypto pki server IOS-CA
database level complete
no database archive
grant auto
!
crypto pki trustpoint SLA-TrustPoint
enrollment terminal
revocation-check crl
!
crypto pki trustpoint sdn-network-infra-iwa
revocation-check crl
!
crypto pki trustpoint IOS-CA
revocation-check crl
rsakeypair IOS-CA
!
crypto pki trustpoint TP-self-signed-1349840721
enrollment url http://172.30.22.21:80
subject-name cn=IOS-Self-Signed-Certificate-1349840721
revocation-check none
rsakeypair TP-self-signed-1349840721
!
crypto pki trustpoint DNAC-CA
enrollment mode ra
enrollment terminal
usage ssl-client
revocation-check crl none
source interface Loopback0

We try to restart and to insert the command

No ip http server

No ip http secure-server

Ip http server

ip http secure-server

exit

 

Someone have an idea were is the problem?

Thanks

 

4 Replies 4

marce1000
VIP
VIP

 

  

 -  Review the9800  controller   configuration with the CLI command : show  tech   wireless , have the output analyzed by  https://cway.cisco.com/tools/WirelessAnalyzer/  , please note do not use classical show tech-support (short version) , use the command denoted in green for Wireless Analyzer.               Checkout all advisories!

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hello,

whit configuration i see that the secure server trust point is sdn-network-infra-iwan but no have CA on crypto pki certificate chain sdn-network-infra-iwan. I attach the screen.no crypto chain.PNGserver trust point.PNG

Is this the problem?

Luigi

 

             - Please execute instructions from my first response, 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Arshad Safrulla
VIP Alumni
VIP Alumni

Captive portal not working is a very stingy explanation to the problem you have. I would request you to share the below info

  1. WLC model and the code you are running
  2. SSID mode (local, flex local, flex central etc.)
  3. LWA, CWA etc.
  4. Out put for "show parameter-map type <name>"
  5. Issue specific to one client or all? If one client what is the client type OS
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