Cisco Access Point 1850 keep restrating

[Vencola]

Hi All,

I have two Access points that keep restarting forever, when I connect a console cable I found the following lines.

[*02/05/2021 05:04:30.8873] chpasswd: password for user changed
[*02/05/2021 05:04:36.8354] systemd[1]: wcpd.service failed.
[*02/05/2021 05:04:38.0350] systemd[1]: start request repeated too quickly for wcpd.service
[*02/05/2021 05:04:38.0450] systemd[1]: Failed to start WCPD process.
[*02/05/2021 05:04:38.0450] systemd[1]: wcpd.service failed.
[*02/05/2021 05:04:38.1450]
[*02/05/2021 05:04:38.1450]
[*02/05/2021 05:04:38.1450] Critical process has crashed repeatedly, This will result in reboot of system
[*02/05/2021 05:04:38.1450] You have 20 seconds to run this to stop the reboot. Good luck
[*02/05/2021 05:04:38.1450]
[*02/05/2021 05:04:38.1450] freeze -w
[*02/05/2021 05:04:38.1450]

- It can't join a controller

- it doesn't give me enough time to change the firmware from AP

- I tried to interrupt the boot using ESC and boot via TFTP using the following command, it do upload the bin file to the AP but still not working.

(RNAQ-C7) # tftpboot

any idea please.

[marce1000]

 - Check if the procedures described here can help :

            https://community.cisco.com/t5/wireless-mobility-documents/access-point-rommon-recovery-ap-prompt-recovery-example/ta-p/3119495

 M.

[balaji.bandi]

what is the version of Code, what WLC controller and what version WLC controller.

may be worth checking is bug is eligible for your environment :

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp34271/?rfs=iqvred

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq65033/?rfs=iqvred

[Vencola · Accepted solution]

a hardware issue, the AP replaced with RMA.