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Cisco Access Point 1850 keep restrating

Vencola
Level 1
Level 1

Hi All,

 

I have two Access points that keep restarting forever, when I connect a console cable I found the following lines.

 

[*02/05/2021 05:04:30.8873] chpasswd: password for user changed
[*02/05/2021 05:04:36.8354] systemd[1]: wcpd.service failed.
[*02/05/2021 05:04:38.0350] systemd[1]: start request repeated too quickly for wcpd.service
[*02/05/2021 05:04:38.0450] systemd[1]: Failed to start WCPD process.
[*02/05/2021 05:04:38.0450] systemd[1]: wcpd.service failed.
[*02/05/2021 05:04:38.1450]
[*02/05/2021 05:04:38.1450]
[*02/05/2021 05:04:38.1450] Critical process has crashed repeatedly, This will result in reboot of system
[*02/05/2021 05:04:38.1450] You have 20 seconds to run this to stop the reboot. Good luck
[*02/05/2021 05:04:38.1450]
[*02/05/2021 05:04:38.1450] freeze -w
[*02/05/2021 05:04:38.1450]

 

- It can't join a controller

- it doesn't give me enough time to change the firmware from AP

- I tried to interrupt the boot using ESC and boot via TFTP using the following command, it do upload the bin file to the AP but still not working.

(RNAQ-C7) # tftpboot

 

any idea please.

1 Accepted Solution

Accepted Solutions

Vencola
Level 1
Level 1

a hardware issue, the AP replaced with RMA. 

View solution in original post

3 Replies 3

Mark Elsen
Hall of Fame
Hall of Fame

 

 - Check if the procedures described here can help :

            https://community.cisco.com/t5/wireless-mobility-documents/access-point-rommon-recovery-ap-prompt-recovery-example/ta-p/3119495

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

balaji.bandi
Hall of Fame
Hall of Fame

what is the version of Code, what WLC controller and what version WLC controller.

 

may be worth checking is bug is eligible for your environment :

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp34271/?rfs=iqvred

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq65033/?rfs=iqvred

 

 

 

BB

=====Preenayamo Vasudevam=====

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Vencola
Level 1
Level 1

a hardware issue, the AP replaced with RMA. 

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