Solved: Cisco AP 1042N Can not join a controller

fgasimzade · ‎02-08-2012

We have purchased new 1042 Access-points, and we already have a cisco 3750 integrated wireless controller with 7.0.220.0 software

An access point have received the IP address, has found the controller, downloaded firmware and now fails to register with this messages is concole

*Feb 9 07:43:23.351: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Feb 9 07:43:23.443: status of voice_diag_test from WLC is false

*Feb 9 07:43:33.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i

p: 192.168.110.82 peer_port: 5246

*Feb 9 07:43:33.001: %CAPWAP-5-CHANGED: CAPWAP changed state to

*Feb 9 07:43:34.158: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully

peer_ip: 192.168.110.82 peer_port: 5246

*Feb 9 07:43:34.159: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.110.82

*Feb 9 07:43:34.159: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Feb 9 07:43:34.298: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Feb 9 07:43:34.302: %DTLS-5-ALERT: Received WARNING : Close notify alert from

192.168.110.82

*Feb 9 07:43:34.302: %DTLS-5-PEER_DISCONNECT: Peer 192.168.110.82 has closed co

nnection.

*Feb 9 07:43:34.303: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192

.168.110.82:5246

Can it be due to incompatible regulatory domain? Controller is -A, access point is -E

Leo Laohoo · ‎02-08-2012

Can it be due to incompatible regulatory domain? Controller is -A, access point is -E

That's correct.

View solution in original post

Leo Laohoo · ‎02-08-2012

Can it be due to incompatible regulatory domain? Controller is -A, access point is -E

That's correct.

fgasimzade · ‎02-09-2012

Ok, I have changed Contry config on the Controller, now seems like AP has joined it, but Admin Status is DISABLED

Any ideas?

Leo Laohoo · ‎02-09-2012

Check if your radios are disabled or not.

Are you using PoE?

fgasimzade · ‎02-09-2012

Yes, I am using PoE

fgasimzade · ‎02-09-2012

I have manually enabled interfaces on AP, seems like they are UP now, a can see SSID are broadcasted, but I can not associate with them anyway. An after restart interfaces on AP are still down

Leo Laohoo · ‎02-09-2012

Can you please try with OPEN authentication?

fgasimzade · ‎02-09-2012

Yes, I am trying with an OPEN authentication, my Blackberry fails to associate.

And what about shutted down radio interfaces? Any thoughts?

Thank you for your help!

nikhilcherian · ‎02-09-2012

Please paste the following outputs

WLC

Show country

AP

show ip int brief

show controllers d1

show controller d0

more flash:event.log

Thanks

NikhiL

fgasimzade · ‎02-09-2012

Regulatory Domain on WLC is -AER

AP2894.0fd6.c264#sh ip interface brief

Interface IP-Address OK? Method Status Prot

ocol

Dot11Radio0 unassigned NO unset administratively down down

Dot11Radio1 unassigned NO unset administratively down down

GigabitEthernet0 192.168.110.8 YES DHCP up up

AP2894.0fd6.c264#sh controllers d1

!

interface Dot11Radio1

Radio AIR-AP1140A, Base Address 1caa.0770.2aa0, BBlock version 0.00, Software ve

rsion 3.00.81

Serial number: FOC15123GN8

Number of supported simultaneous BSSID on Dot11Radio1: 16

Carrier Set: ETSI (OFDM) (EU) (-E)

Uniform Spreading Required: Yes

Configured Frequency: 5700 MHz Channel 140 (DFS enabled)

Allowed Frequencies: 5180(36) 5200(40) 5220(44) 5240(48) 5260(52) 5280(56) 5300(

60) 5320(64) 5500(100) 5520(104) 5540(108) 5560(112) 5580(116) 5660(132) 5680(13

6) 5700(140)

Listen Frequencies: 5180(36) 5200(40) 5220(44) 5240(48) 5260(52) 5280(56) 5300(6

0) 5320(64) 5500(100) 5520(104) 5540(108) 5560(112) 5580(116) 5600(120) 5620(124

) 5640(128) 5660(132) 5680(136) 5700(140) 5745(149) 5765(153) 5785(157) 5805(161

) 5825(165)

Beacon Flags: 0, Interface Flags 60109, Interface Events 0, Mode 9; Beacons are

disabled; Probes are disabled

Configured Power: 17 dBm (level 1)

AP2894.0fd6.c264#sh controllers d0

!

interface Dot11Radio0

Radio AIR-AP1140G, Base Address 1caa.0743.f160, BBlock version 0.00, Software ve

rsion 3.00.81

Serial number: FOC15123GN8

Number of supported simultaneous BSSID on Dot11Radio0: 16

Carrier Set: EMEA (EU) (-E)

Uniform Spreading Required: No

Configured Frequency: 2462 MHz Channel 11

Allowed Frequencies: 2412(1) 2417(2) 2422(3) 2427(4) 2432(5) 2437(6) 2442(7) 244

7(8) 2452(9) 2457(10) 2462(11) 2467(12) 2472(13)

Listen Frequencies: 2412(1) 2417(2) 2422(3) 2427(4) 2432(5) 2437(6) 2442(7) 2447

(8) 2452(9) 2457(10) 2462(11) 2467(12) 2472(13) 2484(14)

Beacon Flags: 0, Interface Flags 60109, Interface Events 0, Mode 9; Beacons are

disabled; Probes are disabled

Configured Power: 5 dBm (level 5)

Active power levels by rate

1.0 to 54.0-d, 5 dBm

OffChnl Power: 16, Rate 1.0

Allowed Power Levels: -1 2 5 8 11 14 17

Allowed Client Power Levels: 2 5 8 11 14 17

Receive Antennas : right-a left-b

Transmit Antennas : right-a left-b, cck single, ofdm all

Antenna: internal, Gain: Allowed 8, Reported 0, Configured 0, In Use 8

AP2894.0fd6.c264#more flash:event.log

*Feb 9 08:00:48.001: %CAPWAP-3-EVENTLOG: Choosing AP Mgr with index 0, IP = 0xC0

A86E52, load = 7..

*Feb 9 08:00:48.001: %CAPWAP-3-EVENTLOG: Synchronizing time with AC time.

*Feb 9 08:00:48.002: %CAPWAP-3-EVENTLOG: Setting time to 08:00:48 UTC Feb 9 2012

*Feb 9 08:00:48.002: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip

: 192.168.110.82 peer_port: 5246

*Feb 9 08:00:48.002: %CAPWAP-3-EVENTLOG: CAPWAP State: DTLS Setup.

*Feb 9 08:00:48.002: %CAPWAP-5-CHANGED: CAPWAP changed state to

*Feb 9 08:00:49.162: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully

peer_ip: 192.168.110.82 peer_port: 5246

*Feb 9 08:00:49.163: %CAPWAP-3-EVENTLOG: Dtls Session Established with the AC 19

2.168.110.82,port= 5246

*Feb 9 08:00:49.163: %CAPWAP-3-EVENTLOG: CAPWAP State: Join.

*Feb 9 08:00:49.163: %CAPWAP-3-EVENTLOG: Join request: version=117496832

*Feb 9 08:00:49.163: %CAPWAP-3-EVENTLOG: WTP descriptor: version=117496832

*Feb 9 08:00:49.163: %CAPWAP-3-EVENTLOG: Join request: hasMaximum Message Payloa

d

*Feb 9 08:00:49.163: %CAPWAP-3-EVENTLOG: Sending Join Request Path MTU payload,

Length 1376

*Feb 9 08:00:49.163: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.110.82

*Feb 9 08:00:49.163: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Feb 9 08:00:49.303: %CAPWAP-3-EVENTLOG: Join Response from 192.168.110.82

*Feb 9 08:00:49.303: %CAPWAP-3-EVENTLOG: PTMU : Setting MTU to : 1485

*Feb 9 08:00:49.303: %CAPWAP-3-EVENTLOG: Starting Post Join timer

*Feb 9 08:00:49.303: %CAPWAP-3-EVENTLOG: CAPWAP State: Configure.

*Feb 9 08:00:49.303: %CAPWAP-3-EVENTLOG: reboot reason flag 21

*Feb 9 08:00:49.303: %CAPWAP-3-EVENTLOG: Sending packet to AC

*Feb 9 08:00:49.303: %CAPWAP-3-EVENTLOG: Configuration Status sent to 192.168.11

0.82

*Feb 9 08:00:49.303: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Feb 9 08:00:49.303: %CAPWAP-3-EVENTLOG: Current image is good. Connecting to th

e controller.

*Feb 9 08:00:49.309: %DTLS-5-ALERT: Received WARNING : Close notify alert from 1

92.168.110.82

*Feb 9 08:00:49.404: %CAPWAP-3-EVENTLOG: Ignoring callback message Close alert r

eceived..

*Feb 9 08:00:49.411: %DTLS-5-PEER_DISCONNECT: Peer 192.168.110.82 has closed con

nection.

*Feb 9 08:00:49.413: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.

168.110.82:5246

*Feb 9 08:00:49.449: %CAPWAP-3-EVENTLOG: DTLS session cleanup completed. Restart

ing capwap state machine.

*Feb 9 08:00:49.449: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Feb 9 08:00:49.450: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to ad

ministratively down

*Feb 9 08:00:49.450: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to ad

ministratively down

*Feb 9 08:00:49.450: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:00:49.450: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Feb 9 08:00:49.450: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to re

set

*Feb 9 08:00:49.451: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:00:49.451: %CAPWAP-3-EVENTLOG: Starting Discovery.Initializing discove

ry latency in discovery responses

*Feb 9 08:00:49.451: %CAPWAP-3-EVENTLOG: CAPWAP State: Discovery.

*Feb 9 08:00:49.451: %CAPWAP-3-EVENTLOG: WTP descriptor: version=117496832

*Feb 9 08:00:49.451: %CAPWAP-3-EVENTLOG: Discovery Request sent to 192.168.254.8

1 with discovery type set to 3

*Feb 9 08:00:49.451: %CAPWAP-3-EVENTLOG: WTP descriptor: version=117496832

*Feb 9 08:00:49.451: %CAPWAP-3-EVENTLOG: Discovery Request sent to 255.255.255.2

55 with discovery type set to 0

*Feb 9 08:00:49.451: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up

*Feb 9 08:00:49.451: %CAPWAP-3-EVENTLOG: Discovery Response from 192.168.254.81

*Feb 9 08:00:49.457: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:00:49.458: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Feb 9 08:00:49.470: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to re

set

*Feb 9 08:00:49.483: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:00:49.484: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up

*Feb 9 08:01:00.002: %CAPWAP-3-EVENTLOG: Selected MWAR 'Cisco_68:60:c7' (index 0

).

*Feb 9 08:01:00.002: %CAPWAP-3-EVENTLOG: Ap mgr count=1

*Feb 9 08:01:00.002: %CAPWAP-3-EVENTLOG: Go join a capwap controller

*Feb 9 08:01:00.002: %CAPWAP-3-EVENTLOG: Choosing AP Mgr with index 0, IP = 0xC0

A86E52, load = 7..

*Feb 9 08:01:00.002: %CAPWAP-3-EVENTLOG: Synchronizing time with AC time.

*Feb 9 08:01:00.002: %CAPWAP-3-EVENTLOG: Setting time to 08:01:00 UTC Feb 9 2012

*Feb 9 08:01:00.002: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip

: 192.168.110.82 peer_port: 5246

*Feb 9 08:01:00.002: %CAPWAP-3-EVENTLOG: CAPWAP State: DTLS Setup.

*Feb 9 08:01:00.002: %CAPWAP-5-CHANGED: CAPWAP changed state to

*Feb 9 08:01:01.159: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully

peer_ip: 192.168.110.82 peer_port: 5246

*Feb 9 08:01:01.159: %CAPWAP-3-EVENTLOG: Dtls Session Established with the AC 19

2.168.110.82,port= 5246

*Feb 9 08:01:01.159: %CAPWAP-3-EVENTLOG: CAPWAP State: Join.

*Feb 9 08:01:01.159: %CAPWAP-3-EVENTLOG: Join request: version=117496832

*Feb 9 08:01:01.159: %CAPWAP-3-EVENTLOG: WTP descriptor: version=117496832

*Feb 9 08:01:01.159: %CAPWAP-3-EVENTLOG: Join request: hasMaximum Message Payloa

d

*Feb 9 08:01:01.159: %CAPWAP-3-EVENTLOG: Sending Join Request Path MTU payload,

Length 1376

*Feb 9 08:01:01.159: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.110.82

*Feb 9 08:01:01.159: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Feb 9 08:01:01.298: %CAPWAP-3-EVENTLOG: Join Response from 192.168.110.82

*Feb 9 08:01:01.298: %CAPWAP-3-EVENTLOG: PTMU : Setting MTU to : 1485

*Feb 9 08:01:01.298: %CAPWAP-3-EVENTLOG: Starting Post Join timer

*Feb 9 08:01:01.298: %CAPWAP-3-EVENTLOG: CAPWAP State: Configure.

*Feb 9 08:01:01.298: %CAPWAP-3-EVENTLOG: reboot reason flag 21

*Feb 9 08:01:01.298: %CAPWAP-3-EVENTLOG: Sending packet to AC

*Feb 9 08:01:01.298: %CAPWAP-3-EVENTLOG: Configuration Status sent to 192.168.11

0.82

*Feb 9 08:01:01.298: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Feb 9 08:01:01.298: %CAPWAP-3-EVENTLOG: Current image is good. Connecting to th

e controller.

*Feb 9 08:01:01.304: %DTLS-5-ALERT: Received WARNING : Close notify alert from 1

92.168.110.82

*Feb 9 08:01:01.399: %CAPWAP-3-EVENTLOG: Ignoring callback message Close alert r

eceived..

*Feb 9 08:01:01.406: %DTLS-5-PEER_DISCONNECT: Peer 192.168.110.82 has closed con

nection.

*Feb 9 08:01:01.407: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.

168.110.82:5246

*Feb 9 08:01:01.443: %CAPWAP-3-EVENTLOG: DTLS session cleanup completed. Restart

ing capwap state machine.

*Feb 9 08:01:01.443: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Feb 9 08:01:01.443: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to ad

ministratively down

*Feb 9 08:01:01.443: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to ad

ministratively down

*Feb 9 08:01:01.444: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:01:01.444: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to re

set

*Feb 9 08:01:01.444: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:01:01.444: %CAPWAP-3-EVENTLOG: Starting Discovery.Initializing discove

ry latency in discovery responses

*Feb 9 08:01:01.444: %CAPWAP-3-EVENTLOG: CAPWAP State: Discovery.

*Feb 9 08:01:01.444: %CAPWAP-3-EVENTLOG: WTP descriptor: version=117496832

*Feb 9 08:01:01.444: %CAPWAP-3-EVENTLOG: Discovery Request sent to 192.168.254.8

1 with discovery type set to 3

*Feb 9 08:01:01.445: %CAPWAP-3-EVENTLOG: WTP descriptor: version=117496832

*Feb 9 08:01:01.445: %CAPWAP-3-EVENTLOG: Discovery Request sent to 255.255.255.2

55 with discovery type set to 0

*Feb 9 08:01:01.445: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up

*Feb 9 08:01:01.445: %CAPWAP-3-EVENTLOG: Discovery Response from 192.168.254.81

*Feb 9 08:01:01.450: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:01:01.451: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Feb 9 08:01:01.463: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to re

set

*Feb 9 08:01:01.476: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:01:01.477: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up

*Feb 9 08:01:12.001: %CAPWAP-3-EVENTLOG: Selected MWAR 'Cisco_68:60:c7' (index 0

).

*Feb 9 08:01:12.001: %CAPWAP-3-EVENTLOG: Ap mgr count=1

*Feb 9 08:01:12.001: %CAPWAP-3-EVENTLOG: Go join a capwap controller

*Feb 9 08:01:12.001: %CAPWAP-3-EVENTLOG: Choosing AP Mgr with index 0, IP = 0xC0

A86E52, load = 7..

*Feb 9 08:01:12.001: %CAPWAP-3-EVENTLOG: Synchronizing time with AC time.

*Feb 9 08:01:12.002: %CAPWAP-3-EVENTLOG: Setting time to 08:01:12 UTC Feb 9 2012

*Feb 9 08:01:12.002: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip

: 192.168.110.82 peer_port: 5246

*Feb 9 08:01:12.002: %CAPWAP-3-EVENTLOG: CAPWAP State: DTLS Setup.

*Feb 9 08:01:12.002: %CAPWAP-5-CHANGED: CAPWAP changed state to

*Feb 9 08:01:13.162: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully

peer_ip: 192.168.110.82 peer_port: 5246

*Feb 9 08:01:13.162: %CAPWAP-3-EVENTLOG: Dtls Session Established with the AC 19

2.168.110.82,port= 5246

*Feb 9 08:01:13.162: %CAPWAP-3-EVENTLOG: CAPWAP State: Join.

*Feb 9 08:01:13.162: %CAPWAP-3-EVENTLOG: Join request: version=117496832

*Feb 9 08:01:13.163: %CAPWAP-3-EVENTLOG: WTP descriptor: version=117496832

*Feb 9 08:01:13.163: %CAPWAP-3-EVENTLOG: Join request: hasMaximum Message Payloa

d

*Feb 9 08:01:13.163: %CAPWAP-3-EVENTLOG: Sending Join Request Path MTU payload,

Length 1376

*Feb 9 08:01:13.163: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.110.82

*Feb 9 08:01:13.163: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Feb 9 08:01:13.302: %CAPWAP-3-EVENTLOG: Join Response from 192.168.110.82

*Feb 9 08:01:13.302: %CAPWAP-3-EVENTLOG: PTMU : Setting MTU to : 1485

*Feb 9 08:01:13.302: %CAPWAP-3-EVENTLOG: Starting Post Join timer

*Feb 9 08:01:13.302: %CAPWAP-3-EVENTLOG: CAPWAP State: Configure.

*Feb 9 08:01:13.302: %CAPWAP-3-EVENTLOG: reboot reason flag 21

*Feb 9 08:01:13.302: %CAPWAP-3-EVENTLOG: Sending packet to AC

*Feb 9 08:01:13.302: %CAPWAP-3-EVENTLOG: Configuration Status sent to 192.168.11

0.82

*Feb 9 08:01:13.302: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Feb 9 08:01:13.303: %CAPWAP-3-EVENTLOG: Current image is good. Connecting to th

e controller.

*Feb 9 08:01:13.308: %DTLS-5-ALERT: Received WARNING : Close notify alert from 1

92.168.110.82

*Feb 9 08:01:13.403: %CAPWAP-3-EVENTLOG: Ignoring callback message Close alert r

eceived..

*Feb 9 08:01:13.409: %DTLS-5-PEER_DISCONNECT: Peer 192.168.110.82 has closed con

nection.

*Feb 9 08:01:13.410: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.

168.110.82:5246

*Feb 9 08:01:13.447: %CAPWAP-3-EVENTLOG: DTLS session cleanup completed. Restart

ing capwap state machine.

*Feb 9 08:01:13.447: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Feb 9 08:01:13.447: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to ad

ministratively down

*Feb 9 08:01:13.447: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to ad

ministratively down

*Feb 9 08:01:13.447: %CAPWAP-3-EVENTLOG: CAPWAP state not up. Abort sending cha

nnel and power levels info.192:168:110:82

*Feb 9 08:01:13.447: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to re

set

AP2894.0fd6.c264#

nikhilcherian · ‎02-09-2012

Can you disable the A and R domains in the wireless controller, if not required

fgasimzade · ‎02-09-2012

I can disable R, but we've got A for other APs

One more thing, when I manually no shutdown interfaces on AP, I still get Admin Status Disabled on Controller

fgasimzade · ‎02-09-2012

I also get

NVRAM Verification Failed

when I try to save config

fgasimzade · ‎02-09-2012

Thank you guys for your help, I enabled Admin Status from the WLC, everything works fine now!

nikhilcherian · ‎02-09-2012

Happy to see that the issue was resolved