Dear Team,
We have Cisco 5508 Controller and Cisco CAP-1252 with Following software version:
Cisco Controller 5508 Software Version: 7.4.121.0
Cisco 1252 Software Version: c1250-k9w8-tar.152-2.JB3
As per Compatibility matrix, Software version present on both devices are matching but Cisco 1252 AP is not joining with controller. Can you please guide us.
Following is the log file:
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Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
*Nov 11 13:42:54.191: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER
*Nov 11 13:43:03.191: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Nov 11 13:43:13.191: %CAPWAP-3-ERRORLOG: Go join a capwap controller
examining image...!
extracting info (285 bytes)
Image info:
Version Suffix: k9w8-.152-2.JB3
Image Name: c1250-k9w8-mx.152-2.JB3
Version Directory: c1250-k9w8-mx.152-2.JB3
Ios Image Size: 338432
Total Image Size: 7107072
Image Feature: WIRELESS LAN|LWAPP
Image Family: C1250
Wireless Switch Management Version: 7.4.121.0
Extracting files...
c1250-k9w8-mx.152-2.JB3/ (directory) 0 (bytes)
extracting c1250-k9w8-mx.152-2.JB3/c1250_avr_2.img (10880 bytes)!
extracting c1250-k9w8-mx.152-2.JB3/c1250-k9w8-mx.152-2.JB3 (113520 bytes)!!!
*Nov 11 13:43:14.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.5.15 peer_port: 5246
*Nov 11 13:43:14.583: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.5.15 peer_port: 5246
*Nov 11 13:43:14.587: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.5.15
*Nov 11 13:43:14.587: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Nov 11 13:43:14.587: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Nov 11 !!!13:43:14.587: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 11 13:43:14.587: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 192.168.5.15perform archive download capwap:/c1250 tar file
*Nov 11 13:43:14.591: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Nov 11 13:43:14.591: Loading file /c1250...
!!
extracting c1250-k9w8-mx.152-2.JB3/8001.img (186576 bytes)!!!!!!!!!!!!!!
extracting c1250-k9w8-mx.152-2.JB3/info (285 bytes)
extracting c1250-k9w8-mx.152-2.JB3/c1250-k9w8-xx.152-2.JB3 (6738439 bytes)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$LOG: Faild to handle capwap control message from controller!!!!!!!!!
Premature end of tar file
ERROR: Problem extracting files from archive.
Download image failed, notify controller!!! From:7.4.1.37 to 7.4.121.0, FailureCode:3
archive download: takes 104 seconds
*Nov 11 13:44:58.171: capwap_image_proc: problem extracting tar file
*Nov 11 13:45:14.587: %CAPWAP-3-ERRORLOG: Invalid event 48 & state 10 combination.
*Nov 11 13:45:14.587: %CAPWAP-3-ERRORLOG: SM handler: Failed to process timer message. Event 48, state 10
*Nov 11 13:45:14.587: %CAPWAP-3-ERRORLOG: Failed to handle timer message.
*Nov 11 13:45:14.587: %CAPWAP-3-ERRORLOG: Failed to process timer message.
., 1)11 13:45:32.611: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceeded max(CAPWAP_ECHO_REQUEST
Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)
*Nov 11 13:45:32.611: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to
192.168.5.15:5246*Nov 11 13:45:33.559: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Nov 11 13:45:33.579: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Nov 11 13:45:33.579: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Nov 11 13:45:33.583: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Nov 11 13:45:33.607: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Nov 11 13:45:34.583: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Nov 11 13:45:34.611: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Nov 11 13:45:34.619: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Nov 11 13:45:35.603: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Nov 11 13:45:35.611: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Nov 11 13:45:35.639: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Nov 11 13:45:35.647: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Nov 11 13:45:35.655: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Nov 11 13:45:36.639: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Nov 11 13:45:36.647: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Nov 11 13:45:36.675: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Nov 11 13:45:37.675: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
*Nov 11 13:45:42.611: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER
*Nov 11 13:45:51.611: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Nov 11 13:46:01.611: %CAPWAP-3-ERRORLOG: Go join a capwap controller
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