cisco headset 730 bluetooth connection issue with CP-8865

JorgeVazquez81119 · ‎03-31-2021

cp-8865 bluetooth connection with Cisco Headset 730 NOT allowing me to answer and hang up calls using call button on headset, please help ASAP!!!

I bought the 730, everything works ok.. BUT when I connect it via bluetooth to CP-8865, it doesn't let me hang up and answer the call using the headset call button

Rich R · ‎04-06-2021

Feature is supported according to https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/Compatibility_Guide/n500_b_headset-compatibility/n500_b_headset-compatibility_chapter_011.html#reference_706B43AFC1F9BF6DEAF1ED197846BACF but you need to check recommended firmware versions of phone and headset.

You'd probably find a more expert/experienced audience for your question in https://community.cisco.com/t5/ip-telephony-and-phones/bd-p/5961-discussions-ip-telephony

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