Re: Cisco Mobility Express APs Disassociate and associate

julio.vergara · ‎05-11-2022

Hi

I have mobility express with an AP1832I as master and APs 1832I and 1852I as slaves. everything was working fine but there are APs that disassociate and re-associate with each other in 1 or 2 mins.

The version I have is 8.10.151.

I see that comunication is not lost

Has anyone had the same issue or does anyone know how to fix it?

julio.vergara · ‎05-11-2022

This is the log in some AP

Rich R · ‎05-12-2022

1. Upgrade to 8.10.171.0

2. Contact Cisco TAC for assistance

3. Get a Catalyst 9000 series AP to run EWC instead of ME or 9800-CL WLC.

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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs

julio.vergara · ‎05-20-2022

I can upgrade to 8.10.171.0 and the APs are working correct