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Cisco Mobility Express APs Disassociate and associate

julio.vergara
Level 3
Level 3

Hi

 

I have mobility express with an AP1832I as master and APs 1832I and 1852I as slaves. everything was working fine but there are APs that disassociate and re-associate with each other in 1 or 2 mins.

The version I have is 8.10.151.

I see that  comunication is not lost

Has anyone had the same issue or does anyone know how to fix it?

 

3 Replies 3

julio.vergara
Level 3
Level 3

This is the log in some AP

Rich R
VIP
VIP

1. Upgrade to 8.10.171.0

2. Contact Cisco TAC for assistance

3. Get a Catalyst 9000 series AP to run EWC instead of ME or 9800-CL WLC.

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Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
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TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

julio.vergara
Level 3
Level 3

I can upgrade to 8.10.171.0 and the APs are working correct

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