Cisco Prime 3.3 or 3.2 upgrade on Gen 1 appliance

[ammahend]

Has anyone done Cisco Prime upgrade to 3.2 or 3.3 on Gen 1 appliance, Cisco documentation says you can not (need Gen 2 appliance) but they also say it for Prime 3.1 and I have prime 3.1 running on gen 1 appliance just fine.

Thank you

[Flavio Miranda]

Hi

 From Cisco docs:

"

Prime Infrastructure 3.3 is not supported on the PRIME-NCS-APL-K9 (also known as “Gen 1”)"

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-3/quickstart/guide/bk_Cisco_Prime_Infrastructure_3_3_0_Quick_Start_Guide.html#con_1070125

-If I helped you somehow, please, rate it as useful.-

[ammahend]

Right, as I mentioned even prime 3.1 says the same thing not supported on gen1 appliance but I have it running for a while without any issue, have you tried installing 3.2 or 3.3 on gen1 appliance ? 

[Flavio Miranda]

The problem I see is, you can try and it may work but as long as you have a problem Cisco will tell that you are not in compliance and they can refuse to support you.

 The thing to do is follow the documentation.

-If I helped you somehow, please, rate it as useful.-

[patoberli]

The system requirements haven't increased for the virtual variant, so there is a chance that it will work. But as Flavio wrote, it will be an unsupported scenario and you will probably not get any help from Cisco if you have an issue.
Here the requirements for 3.1, 3.2 and 3.3:
https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-1/quickstart/guide/cpi_qsg.html#pgfId-121806
https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-2/quickstart/guide/cpi_qsg.html#pgfId-121806
https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-3/quickstart/guide/bk_Cisco_Prime_Infrastructure_3_3_0_Quick_Start_Guide.html#con_1070021

Edit:

Only problem I could see is unsupported hardware by the special Cisco Linux Kernel, like an unsupported raid controller or similar. But only testing will show this exactly.