Cisco Prime HA server - remote clean up?

[Gunter]

Hi,

I have a problem with my Cisco Prime HA server. Application show me that there is no space in /opt directory and I cannot enable it (ncs start) to restore HA. I tried ncs cleanup but this made no difference.

My question is, is there any possibility to do "write erase" to cleanup whole server but without IP addresses on the interface so I could login to the server remotely? Maybe the only possibility right now is to install server from scratch using installation DVD?

Thanks for help.

[mohanak]

jdbc.properties file in /opt/CSCOlumos/conf directory was 0 bytes long

CSCum55748

Description

Symptom:
Prime Infrastructure may fail to start correctly due to some corruption in a jdbc.properties file.

Conditions:

Workaround:
At this time, there is no workaround. Contact the TAC for the most recent updates on this issue.