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Cisco Prime NCS no longer pulling in client information

eajackson
Level 1
Level 1

The information on the Client Count graphs is no longer being populated. This was working before I did an upgrade to NCS a couple of months ago. Verified that the versions for NCS, MSE and the WLC are compatible. Any help would be appreciated.

NCS - v1.1.0.58

MSE - v7.2.103.0

WLC - v7.2.103.0                  

1 Reply 1

Scott Fella
Hall of Fame
Hall of Fame

You need to upgrade NCS to 1.1.1.24... I ran into that same issue once.

http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html

Sent from Cisco Technical Support iPad App

-Scott
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