Mobilty Group and re-authentication

[dcarr3311]

Hello All

I have to WLC's a 4402 and 5508   in a mobilty group. they are both running 7.0.116.0. They are configured to use Web Authentication. We are having complaints that Users are having to re-authenticate when moving around the office. My theory is they are moving from one WLC to the other and then requiring to re-authenticate. Is this what others are seeing? and is this working as designed.?

thanks for your help

Dan

[George Stefanick]

yes sounds like it to me

Make sure the mobility groups have all your WLCs in it. Are your aps on both controllers or just one?

[dcarr3311]

AP's are split between both controllers.

[George Stefanick]

Do you have enough room one 1 WLC for all the APs? If so, test your theory.

[nikhilcherian]

Did you try changing the IDLE timeouts and the session timeouts

[Scott Fella]

I would do what nikhilcherian posted, because devices in the run state will be able to roam to another wlc (mobility and interface the same) without having to re-authenticate. But like George mentioned, test it out yourself... Don't listen to users:)

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