02-10-2014 08:06 AM - edited 07-05-2021 12:08 AM
Product/Model Number: | AIR-CAP2602E-A-K9 |
Top Assembly Serial Number: | |
System Software Filename: | ap3g2-k9w7-xx.152-4.JB3a |
System Software Version: | 15.2(4)JB3a |
Bootloader Version: | BOOTLDR: C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JA1, RELEASE SOFTWARE (fc1) |
When "Web Authentication/Pass" option checked, it is totally unaccessible to internal or external network, any clue/advice?
Thanks in advance.
02-12-2014 07:45 PM
Can you be more specific? You still have console access correct?
Sent from Cisco Technical Support iPhone App
02-12-2014 07:55 PM
For the new software update, it added a new authentication method by either using web auth or web pass, i have set that and created an user/password under management for web auth but it's not working...
02-12-2014 07:58 PM
Have you looked at this guide?
http://www.cisco.com/c/en/us/support/docs/wireless-mobility/wlan-security/116897-configure-technology-00.html
Sent from Cisco Technical Support iPhone App
02-13-2014 07:44 AM
Thanks, seems I missed the RADIUS part; after I done that it's still no luck, here are some tech support info, are you able to help?
02-13-2014 08:29 AM
If you just use an open authentication for guest just to test, can they associate to the guest ssid, obtain an ip address and access the internet. Let's make sure thats working first.
Thanks,
Scott
*****Help out other by using the rating system and marking answered questions as "Answered"*****
02-13-2014 03:58 PM
Oh yes, open authentication with/without cipher works without any issues; so long with web-auth/web-pass checked then it's not working.
02-27-2014 01:00 AM
Can someone please help???
02-27-2014 01:10 AM
check this config and try again.
Regards
02-27-2014 01:15 AM
I have tried many times using web gui and CLI, no luck....
03-15-2014 10:25 AM
I can likewise confirm this, on an AP3602i running 15.2(4)JA1. It is also pertinent that I am running dot11 mbssid with subinterfaces. Unfortunately the guide which is linked herein does not cover the use of radio subinterfaces on the access point. I have tried with the "ip admission web_auth" command on both the physical radio interface as well as the radio subinterface applicable to the guest access SSID, and am not seeing the HTTP redirection to the authentication page in either situation. I'm about to upgrade to 15.2(4)JB4 to see if that has any effect.
03-15-2014 11:09 AM
Additional info... 15.2(4)JB4 did not resolve the issue.
I factory-defaulted the AP and configured from scratch NOT using any mbssid configuration, and WAS SUCCESSFUL in getting the internal web authentication to work. As soon as I re-enabled my multiple-VLAN mbssid configuration, internal web authentication WAS NO LONGER successful. Thus, it appears that there is a caveat, internal web authentication DOES NOT WORK when a multiple-vlan/mbssid configuration is in place.
I'm going to poke this data back up through the chain through our channel systems engineer and maybe we can get the configuration guide updated.
07-17-2014 03:53 AM
there is any solution for this issue?
09-15-2017 12:08 PM
Hi,
any updates on this post? I am having the same problem with my AP3502i running 15.3(3)JE.
07-28-2014 06:44 PM
Please find the link whic can be a help in config -
http://www.cisco.com/c/en/us/support/docs/wireless/4400-series-wireless-lan-controllers/107474-web-pass-config.html
Also in your radius server port config I can see that you have configred 1646 as acc-port should not it be 1813?
radius server 192.168.10.2 address ipv4 192.168.10.2 auth-port 1812 acct-port 1646
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide