Cisco wireless mesh ap does not connect to nearest root ap

[shrijan]

Hi,

May I please know why the Mesh AP is not parenting to the closest Root AP?

Thanks.

Regards,

shrijan

[balaji.bandi]

It is the client device who decides where to connect.

[Scott Fella]

Have you taken a look at the mesh guide to understand how mesh aps choose a parent? The guide also explains how to define a parent ap. The closest doesn’t always mean the best, especially if there is interference or non line of sight, etc. read the guide or look at some blogs on mesh.

[shrijan]

Hi Scott,

is there any tool or way that i can identify this particular device is interfering with my Mesh AP?

Before let say with this concept A (as Mesh), B (as Root), C (as Mesh), D (as Root), A used to parent with B. But now A is parenting with D. All the devices are in one straight line let say in my area.

Thanks.

Shrijan

[Scott Fella]

Well typically you would perform an outdoor survey to capture that information. You can also look at your RAP and see if that shows anything in the UI/cli. Here is a link that you can reference. Again, it might be interference or something else. You always can look at the connection rate and then move the ap to a preferred parent then look again at the connection rate and compare.

https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-3/config-guide/b_cg83/troubleshooting_mesh_access_points.html

[shrijan]

I found this solution..

Somehome my root AP was in different channel. Let say under wireless>Radios>802.11a/n/ac, the channel was in 36 and my Mesh AP was in 149 channel. Once i changed to 149 channel to my Root AP, the Mesh AP joint the Root AP as parent.

Thank You All..

Shrijan

[balaji.bandi]

You mean this was fixed with Wireless AP issue - by changing the channel.

[shrijan]

Yes..