Cisco WLC - Error Logs

[RS19]

 I have Cisco WLC 5520 running version 8.8.130.0

The access point used is AIR-AP1852I-Q-K9

The clients frequently gets disconnected from Wi-Fi access.

in the WLC , I can see the below logs. What does these logs means ?

3: Mar 29 12:20:45.809: %DOT1X-3-ABORT_AUTH: 1x_bauth_sm.c:487  Authentication Aborted for  client 24:ee:8a:3e:62:b3 Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM
*Dot1x_NW_MsgTask_3: Mar 29 12:21:11.662: %DOT1X-3-ABORT_AUTH: 1x_bauth_sm.c:487  Authentication Aborted for  client 24:ee:8a:3e:62:b3 Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM
*Dot1x_NW_MsgTask_3: Mar 29 12:21:29.737: %DOT1X-3-ABORT_AUTH: 1x_bauth_sm.c:487  Authentication Aborted for  client 24:ee:8a:3e:62:b3 Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM
*Dot1x_NW_MsgTask_3: Mar 29 12:21:47.844: %DOT1X-3-ABORT_AUTH: 1x_bauth_sm.c:487  Authentication Aborted for  client 24:ee:8a:3e:62:b3 Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM
*Dot1x_NW_MsgTask_3: Mar 29 12:22:12.357: %DOT1X-3-ABORT_AUTH: 1x_bauth_sm.c:487  Authentication Aborted for  client 24:ee:8a:3e:62:b3 Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM
*Dot1x_NW_MsgTask_3: Mar 29 12:22:30.425: %DOT1X-3-ABORT_AUTH: 1x_bauth_sm.c:487  Authentication Aborted for  client 24:ee:8a:3e:62:b3 Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM
*Dot1x_NW_MsgTask_3: Mar 29 12:22:48.493: %DOT1X-3-ABORT_AUTH: 1x_bauth_sm.c:487  Authentication Aborted for  client 24:ee:8a:3e:62:b3 Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM


What does the above log means ?
What could be the reason the clients are frequently getting disconnected ?

[Leo Laohoo]

What happens if the SSID is configured for PSK?

[RS19]

Thanks,

I have not tried it .
But any reason for PSK instead of Dot1x ?

[Leo Laohoo]

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@RS19 wrote:

But any reason for PSK instead of Dot1x ?

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I/We want to know if the issue is a controller-wide issue or a DOT1X configuration issue.

[RS19]

Ok.

Since it is in production, I will not be able to change it & test it.
Is there any inputs or thoughts what could be the reason for this ?

R is there anything else I need to check in the logs as part of troubleshooting.