05-11-2017 04:28 AM - edited 07-05-2021 07:00 AM
hi all,
I tried to uprade ios on cisco 5508 WLC and put the same image as the backup image. now the device is stuck at boot loader. how do i get out of this without formatting flash?
,
Boot Loader Menu
============================================================
1. Run primary image (8.2.130.0) - Active
2. Run backup image (8.2.130.0)
3. Change active boot image
4. Clear configuration
5. Format FLASH Drive
6. Manually update images
05-11-2017 06:08 PM
Can you post the put of what happens when you select 1 or 2 from the bootloader menu?
Ric
05-11-2017 10:19 PM
Ric,
Thanks for the reply nothing happens it reboots and again goes to this page. Its a continuous loop.
05-12-2017 08:48 PM
Hmm sorry I think you'll need to TAC. If you don't have support you could try changing the active boot image / clearing config but not sure that will do much.
05-15-2017 09:46 PM
Ric,
Thank you. I dont have a contract for this but I do have another 5508 controller is there a way I can copy the image from this?
05-16-2017 06:20 AM
Hi Kennedy,
I don't think you can.. maybe ask the vendor you purchased it off for access to the original image? You could also email tac@cisco.com who might provide you the image if it is the same as your current even if you don't have support. (They also might say no but it is sometimes worth a shot).
Ric
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide