hello experts , i have a very strange issue
i have HP G8 laptops which connect to 9136i ap's on the wlan which is enabled for 802.1x using EAP-TLS with cisco ISE 3.2. the controller is 9800 which is running 17.9.5 . the wlan is enabled with FT enabled + FT 802.1x . when client roams from one ap to other it is getting dropped and i can see the following on the debug trace. the ssid is only enabled with 5GHZ and 2.4/6 GHZ is disabled. should i disable 802.11r and FT 802.1x and then test ?
sometimes the client does a full 802.1x when it gets roamed to the new ap and sometimes it just completes 4-way and gets an IP address
i did a lot of digging and we have tried increasing the EAP timers, still the issue persists. should we disable
1st condition
the client associates, gets authenticated, completes 4-way handshake, gets an IP address then gives the below message and gets deleted
2024/10/01 12:02:48.895225671 {wncd_x_R0-1}{1}: [dot11] [18633]: (info): MAC: xxx.xxx.xxx DOT11 state transition: S_DOT11_ASSOCIATED -> S_DOT11_TO_DELETE
2024/10/01 12:02:48.895451358 {wncd_x_R0-1}{1}: [client-orch-sm] [18633]: (info): MAC: xxx.xxx.xxx Deleting the client, reason: 69, CO_CLIENT_DELETE_REASON_CLIENT_EAP_TIMEOUT_FAILURE, Client state S_CO_RUN
2024/10/01 12:02:48.895528142 {wncd_x_R0-1}{1}: [client-orch-sm] [18633]: (note): MAC: xxx.xxx.xxx Client delete initiated. Reason: CO_CLIENT_DELETE_REASON_CLIENT_EAP_TIMEOUT_FAILURE, details: , fsm-state transition 00|00|00|00|00
2nd condition
the client associates, gets authenticated, completes 4-way handshake, gets an IP address then gives the below message and gets deleted
2024/10/01 12:02:49.531774651 {wncd_x_R0-1}{1}: [client-orch-sm] [18633]: (ERR): MAC: xxx.xxx.xxx Mobility failure during fast roam, as policy is not received from handoff and PMK do not have policy as well.
2024/10/01 12:02:49.531781613 {wncd_x_R0-1}{1}: [client-orch-sm] [18633]: (info): MAC: xxx.xxx.xxx Deleting the client, reason: 232, CO_CLIENT_DELETE_REASON_FASTROAM_MOBILITY_FAILURE, Client state S_CO_MOBILITY_DISCOVERY_IN_PROGRESS
2024/10/01 12:02:49.531800769 {wncd_x_R0-1}{1}: [client-orch-sm] [18633]: (note): MAC: xxx.xxx.xxx Client delete initiated. Reason: CO_CLIENT_DELETE_REASON_FASTROAM_MOBILITY_FAILURE, details: , fsm-state transition 00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|00|01|07|15|1a|1b|2c|36|
