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Clients are not connetting wifi on purticular SSID

nidhin.chandran
Level 1
Level 1

Hi ,

I have 2X5760 at branch side as foreign controllers and DC having 2X5508  controllers as Anchor. Between Foreign and anchor controllers CAPWAP tunnel is up and running.

I have created new SSIID between these controllers and state(WLAN/Mobility) is up, but branch clients are not getting IP while connecting via new SSID, and getting Network disable because internet connect slow / IP configuration failed error on the mobile devices.

The new SISD and old SSID(working SSID) are using same DHCP pool which i configured on the anchor controllers.

5760 having 3.3.4 version software and 5508 having 7.6.130.0.

can you please suggest what could be the issue.

Regards,

Nidhin chandran

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