Clients are unable to access a New wireless Controller 5508

[Charles Hill]

Clients are unable to access the public ssid, which is wide open(or any other ssids).

I'm using LAG and I can ping each interface on the controller.  Ap's show a total of 2 and 2 are up. 

interface name is public vlan identifier 107, ip add 10.1.255.252, interface dynamic

Software version 7.0.98.0

Model No.	AIR-CT5508-K9
Burned-in MAC Address	50:3D:E5:1A:2F:60
Maximum number of APs supported	25
FIPS Prerequisite Mode	Disable
UDI :
Product Identifier Description	AIR-CT5508-K9
Version Identifier Description	V01
Serial Number	FCW1508L0KT
Entity Name	Chassis
Entity Description	Cisco Wireless Controller

Profile Name
Type
SSID
Status	Enabled
Security Policies
	(Modifications done under security tab will appear after applying the changes.)
Radio Policy	All 802.11a only 802.11a/g only 802.11g only 802.11b/g only
Interface	jmhmanagementpublicspacelabsvoice
Broadcast SSID	Enabled

Layer 2 security none

Below is the errors that are in the controller's log.

spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-DECODE_ERR: spam_lrad.c:1932 Error decoding join request from AP 00:00:00:00:00:00

*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-JOIN_DB_ERR: spam_lrad.c:6216 Could not allocate an entry in the database for AP 00:00:00:00:00:00 - dropping the join request (# of APs joined = 2)

*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-AP_DB_CREATE_ERR: spam_lrad.c:4945 Unable to create an entry for AP 00:00:00:00:00:00 in the database - invalid mac address

*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-PAYLOAD_MISSING: spam_lrad.c:5400  Join request does not contain BOARD_DATA payload

*spamApTask0: Dec 06 14:54:24.728: %LWAPP-3-DECODE_ERR: spam_lrad.c:1932 Error decoding join request from AP 00:00:00:00:00:00

*spamApTask0: Dec 06 14:54:24.728: %LWAPP-3-JOIN_DB_ERR: spam_lrad.c:6216 Could not allocate an entry in the database for AP spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-DECODE_ERR: spam_lrad.c:1932 Error decoding join request from AP 00:00:00:00:00:00
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-JOIN_DB_ERR: spam_lrad.c:6216 Could not allocate an entry in the database for AP 00:00:00:00:00:00 - dropping the join request (# of APs joined = 2)
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-AP_DB_CREATE_ERR: spam_lrad.c:4945 Unable to create an entry for AP 00:00:00:00:00:00 in the database - invalid mac address
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-PAYLOAD_MISSING: spam_lrad.c:5400  Join request does not contain BOARD_DATA payload
*spamApTask0: Dec 06 14:54:24.728: %LWAPP-3-DECODE_ERR: spam_lrad.c:1932 Error decoding join request from AP 00:00:00:00:00:00
*spamApTask0: Dec 06 14:54:24.728: %LWAPP-3-JOIN_DB_ERR: spam_lrad.c:6216 Could not allocate an entry in the database for AP

I have attached show run-config and show running-config

[Scott Fella]

Are you sure your AP's are up and not bouncing?  Can you post your show run-config so we can see exactly how you have it setup.

[Charles Hill]

I attached the config to the first posting.  Thanks.

[Stephen Rodriguez]

For the public WLAN, what is 10.1.1.1?  Is it a real DHCP server, is it a FW?  If it's a FW, then you'll need to disable dhcp proxy:

CLI config dhcp proxy disable

GUI Controller > Advanced > DHCp, and uncheck the box for proxy.

As for all of your other SSID, they are all pointd at the management interface.  Double check the WLAN config, and point them to the interface you want the user to get an IP address in.

HTH,

Steve

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