Solved: Clients cannot connect sometimes

Wireless123 · ‎06-04-2018

I'm having this issue currently with an MR32 model.

802.11 association rejected for load balancing

It happens where a user cannot connect when there are too many people in the room near the AP, but once everyone leaves, the wireless works for them. This is the same results for others, for the past year and I haven't been able to figure it out.

simple818 · ‎06-04-2018

Try turning off client balancing. It has been causing issues for some people.

Wireless>Radio Settings and set Client Balancing to 'Off'

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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View solution in original post

simple818 · ‎06-04-2018

Try turning off client balancing. It has been causing issues for some people.

Wireless>Radio Settings and set Client Balancing to 'Off'

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.

jdsilva · ‎06-04-2018

Stupid sticky clients 😞

http://blog.brokennetwork.ca |

@jdsilva

Wireless123 · ‎06-04-2018

I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing. Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs? I currently do "bridge".

simple818 · ‎06-04-2018

@Wireless2 wrote:
I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing. Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs? I currently do "bridge".

So you have Layer 2 LAN isolation set to "Enabled"?

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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Wireless123 · ‎06-04-2018

No, I have set to "disabled".

Wireless123 · ‎06-05-2018

I've turned off "client balancing". Lets see how today goes.

simple818 · ‎06-05-2018

Thanks I'll be curious to hear how it works out.

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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Wireless123 · ‎06-05-2018

No issues so far today.

simple818 · ‎06-08-2018

Thanks, glad to hear it. We've had some issues with balancing as well where clients will hold onto further less signal APs in lieu of ones that are closer.

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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Alex_B1 · ‎11-29-2019

This post is still helping...

I was having some issues with Barco Clickshare dongles connecting as they didn't know which AP to connect to. They are quite dumb devices that plug in to the laptop via USB and share screen to the base unit connected to the TV. As they don't have much processing power or anything like 802.11v I believe.