Clients dropping

[tinaausloos]

Clients are dropping off the wireless and need to be manually connected. below is what I am finding for errors and from what I have read it could be a driver issue on the laptops or the WPA authentication needs to be changed to something different. Any advice on this issue?

Decrypt errors occurred for client 20:10:7a:36:0e:ff using WPA key on 802.11b/g interface of AP b4:a4:e3:b4:79:40

Coverage hole pre alarm for client[1] 90:18:7c:8b:a3:c5 on 802.11b/g interface of AP f0:25:72:3c:68:70 (Col-West-FP). Hist: 15 7 6 8 12 4 3 6 1 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Client Deauthenticated: MACAddress:c8:9c:1d:7c:e8:42 Base Radio MAC:b4:a4:e3:59:a5:10 Slot: 1 User Name: unknown Ip Address: unknown Reason:Unspecified ReasonCode: 1

Thanks for your help.

Tina

[Scott Fella]

Is this autonomous or lightweight?  What model AP's or WLC's and code version?

Thanks,

Scott

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[tinaausloos]

lightweight.

AP Type	CAPWAP
AP Model	AIR-CAP3502I-A-K9
IOS Version	12.4(23c)JA

Thanks,

Tina

[Scott Fella]

So you have a WLC then... well on the WLC, get to the CLI and issue a show wlan of the ssid that is in question.

Thanks,

Scott

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