my customer has an area covered by 3 AP and all the 26 users are joined to only ONE AP. Is there any option to force the client to distribute across different AP. Customer is using WLC and WCS in a LWAPP environment.
I thought the only criteria for the Client to join AP is the strength of the signal
Are you sure the other 2 APs joined the controller? How close are these aps to the 'good' ap ? WLAN overide wasnt put on the other APs? Have you done a sniff of the air to see what is being broadcasted?
Yes they both joined the same controller
They are distributed across the floor in an equal distance
No WLAN overide
No sniff done...
Have you enabled aggressive load balancing on the WLC?
Aggressive load-balancing on the WLC allows the access points to load-balance wireless clients across APs. Check the following URL:
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we had it enabled and the issue was still there
So we disable it to simplify settings
I would still expect the clients to associate to the closer ad stronger AP
Couple of questions:
1. Was this working at any point?
2. What version of code is running on the WLC?
3. Is there any interference issues on the channels on the other 2 aps?
4. What clients are these? Intel, Cisco??
It would help to have the controller configuration and have a look at the RRM settings.
If you go to the WLC > Clients you'll see the different clients that are associated and to what APs. Go to the right-hand drop-down menu and click on Remove will "kick" the clients from that specific AP. Does this allow the client to associate to the correct AP?
What firmware are you using and what AP's are you using?