CMX in big auditorium

[Andri Gudmundsson]

Hi 

We are using Cisco Prime and Cisco CMX to track footfall in our facility but I have a problem with one of the big halls because it is on multiple levels and wireless clients get mapped into adjacent rooms as the system does not understand that the client might be 2-3 floors above the floor where the WL-AP is.

Has anyone any experience with this problem and might have a solution?

[Ric.Beeching.Education]

You can configure weighted metrics within CMX to avoid clients on different floors being placed in your hall but it requires granular tweaking/testing to get this right!

Have you calibrated each floor for location and I'm also assuming you are following the location best practices where possible?

http://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/Mobility/WiFiLBS-DG/wifich5.html