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Community Ask Me Anything – How to Enable Network Connectivity to Remote Workers

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This topic is a great opportunity to learn more about the network connectivity solutions that Cisco offers during this unprecedented COVID-19 situation in order to enable network connectivity to remote workers. The session describes the available solutions and offers in any market segment or industry that wishes to enable employees to work remotely from home or micro office environments.

  • The event focuses on Cisco Enterprise solutions and offers that are related to secure remote work and micro office network connectivity. These solutions include Cisco Aironet, Catalyst, and OfficeExtend access points, any virtual or physical controller, and Cisco Wireless LAN Controllers (WLC), among others.
  • The event also covers Cisco Meraki solutions, such as Meraki MX series SD-WAN and security appliances, Meraki Z series teleworker appliances, Meraki MR series access points, Meraki Insight (MI), and Meraki Systems Manager, among others.

This forum event works well as an introduction for those who are not familiar with the tool and have recently started to use it.

To participate in this event, please use the Join the Discussion : Cisco Ask the Expertbutton below to ask your questions

Ask questions from Wednesday, May 13 to Friday, May 29, 2020

Featured Experts
KarlaC.pngKarla Cisneros is a Support Product Specialist focused on MR wireless products in Cisco Meraki. She has worked with wireless technology for nearly eight years, five of them as part of the Wireless Technical Assistance Center [TAC] team. She holds a CWNE (#270) and a CCIE Enterprise Wireless (#59822) certification.

Rafa.jpgRafael Enriquez is a Technical Consulting Engineer of the Wireless team at the Cisco EMEAR Technical Assistance Center (TAC). He has nine years of experience in IT, six of them with Cisco wireless technologies. He has participated as a speaker in Cisco Live technical solutions clinics (TSC) and other partner sessions. Rafael holds a CCIE Enterprise Wireless certification (#60908).

jhosbell.pngJhosbell Verdesca works as a Customer Success Specialist focused on Enterprise Networks, Cisco DNA Center, and SD-Access. Before that, he worked as a Cisco Support Engineer for the Wireless Team at the Cisco Technical Assistance Center (TAC). Before Jhosbell joined Cisco, he worked for three years with a Cisco Gold Partner in Venezuela to implement and support network and security solutions. Jhosbell holds two CCIE certifications, one in Enterprise Infrastructure and one in Enterprise Wireless (#58023).

Due to the anticipated volume for this high in-demand event, Karla, Rafael & Jhosbell might not be able to answer each question. Thus, remember that you can continue the conversation directly in the Other Wireless - Mobility Subjects community.

By posting a question on this event you're giving permission to be translated in all languages we have in the community.


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18 Replies 18

Hi dulfranc1,


Meraki APs can only operate when associated to a Meraki dashboard and to do so they need to be linked to an enterprise license. All Meraki AP models use the same kind of license, LIC-ENT. The difference is their valid period, which varies from 1 to 10 years:







So you would need to buy one of these. The prices usually go between 100 USD to 1000 USD, depending of the valid period of the license. They all enable the same capabilities on the AP.


You would need to log in back to the network where the AP was originally associated to (assuming it still registered on it) and add the license there.


Regarding where to buy it, you can buy them online. The easiest way would be to use google and type “LIC-ENT buy online” and you will get a lot of different options to buy the license from.


If you have any other question or something is not clear please let me know.

Cisco Moderador
Community Manager
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I subscribed to a Cisco course because I would like to improve my performance at work. I bought an L3 switch which I’ve configured and handled, nevertheless; I’ve not been able to do “anything” to one Access Point (AP).
We’re talking about a Cisco Aironet 172i, that is an Air-cap1702i-e-k9,


I’ve seen the following:
AP#show flash
Directory of flash:/
2 -rwx 287 Jan 1 1970 00:10:37 +00:00 info
3 -rwx 155 Mar 1 1993 01:02:57 +00:00 env_vars
5 -rwx 1048 Mar 1 1993 00:48:49 +00:00 private-multiple-fs
38 drwx 576 Jan 1 1970 00:10:35 +00:00 rd ap3g2-rcvk9w8-mx
48 drwx 2112 Jan 1 1970 00:16:17 +00:00 ap3g2-k9w7-mx.153-3.JAB
6 -rwx 5 Mar 1 1993 00:48:49 +00:00 config.txt
40900608 bytes total (20682240 bytes free)

I understand that it has both IOS, k9w8 and k9w7, however it always wants to start with the k9w8 and I’ve not been able to delete it or force it to start with the other one
How can I change this AP to Autonomous so that I can learn to configure it without the need of a WLC?


Note: This question is a translation of a post originally created in Spanish by AntJ.Cobos. It has been translated by Cisco Community to share the inquiry and its solution in different languages.



For you to change to autonomous code k9w7, you only need to change the boot variable 

You can do that following the next commands: 


show boot ==> to check current value

debug capwap console cli 

config t 

boot system flash:/ap3g2-k9w7-mx.153-3.JAB/ap3g2-k9w7-mx.153-3.JAB


show boot ==> make sure the value was updated 


reload the AP. 

That should load the new image. If any problem after the above commands feel free to attach the console output from AP for us to review. 


Rafael - TAC

i like know how stop provent microsoft remote desk top, microsoft termal server remote cmd remote power shell  from sending comands throw the network.  in short disable or give a fake respons,    the file attach was used to try to decript the drives, dates on  the commands was change,   now here odd part only one busenss new about my domains, but they was taken off line befor this os was installed so this os has no information of t hese domains,  but they did have a target and was clear what they was after, note information in txt is well u say outdated,  heres the prob internet and domains live in two diffrent ip segments,  like internet would be on 10,0.,1.2  and domain be on so   thtey have bridge two to get to domain,  quistion is how stop remote commandes from groing throw the system ,  u did say ask about anything now i give u a probem that all most impossable to get around,  wish u best of luck lol

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