We have a small number of 350s that continually reboot when trying to configure them (via serial cable/Hyperterminal). I've tried the bootblock/format (resetting to default configuration) DRAM and VAR installation key thing but to no avail. Does this sound like a hardware / firmware failure issue or is there a procedure to stop the rebooting without sending the units in for repair?
Thanks in advance for any assistance provided.
