Controller doesn't update

[polleyjb01]

I just updated my 4404 controller with 7.0.116.0.

After I rebooted and check the version number on the monitor page, it tells me its still version

7.0.98.0. The weird thing is, is that the Emergency Image Version is what changed to version 7.0.116.0.

[Stephen Rodriguez]

What files did you load?

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[polleyjb01]

I downloaded a file from Cisco called AIR-WLC4400-K9-7-0-116-0-ER.aes

[Angus Bishop]

HI Brandon,

Please issue the Show boot command from the CLI and see the image versions

I feel you might have loaded from the backup image

Please rate the post if its helpful ...

Regards

Angus

[polleyjb01]

I just tried to telnet through a few of the IP's listed under interfaces but I couldn't get in

[Stephen Rodriguez]

Telnet is not enabled on the WLC, and should only respond on the management interface by default.

[Stephen Rodriguez · Accepted solution]

Ok. The ER at the end of the file means that it is the Emergency Recovery image and sometimes a boot loader update. You need to also grab the other file AIR-wlc4400-k9-7-0-116-0.aes. This file is the upgrade to the WLC OS.

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[Angus Bishop · Accepted solution]

HI Brandon ,

The code is downloadable from the link

http://www.cisco.com/cisco/software/release.html?mdfid=279911269&flowid=7587&softwareid=280926587&release=7.0.116.0&relind=AVAILABLE&rellifecycle=ED&reltype=latest

use the cco id to login.

Regards

Angus