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Controller don't discovery the APs

Eng.AD27
Level 2
Level 2

Hello Dear 

i have controller 9800-40 dont discover APs 9176 ? 

anyone here faced same problem  ? 

 

24 Replies 24

still same issue  
ip dhcp pool AA
network 172.18.250.0 255.255.255.0
option 43 hex f305.ac10.fac8.02
dns-server 172.18.250.200
lease infinite


@Eng.AD27 wrote:
option 43 hex f305.ac10.fac8.02

This syntax is incorrect.

which one correct ? 

Oh wait.  This is Fast Offline Migration.  

 

  - @Eng.AD27    Have a try by leaving the dots out in the 'option 43 hex....' directive.
                           the DHCP server might accept it, but the AP won't be able to parse it correctly —
                           leading to the "no WLC IP in DHCP option 43" error you're seeing.

                           Also add a domain-name , coming down too : 
                                          ip dhcp pool AA
                                          network 172.18.250.0 255.255.255.0
                                          option 43 hex f305ac10fac802
                                          dns-server 172.18.250.200
                                          domain-name example.local

                                          lease infinite

   M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

WLC assign the ips but the AP didn't receive IPs
That doesn't make sense - if the DHCP server shows them allocated that means the AP requested the IP!

| [2025-09-29 07:51:23.495] [offline-migration][v4] no WLC IP in DHCP option 43 <- option 43 missing from DHCP reply
| [2025-09-29 07:51:23.495] [offline-migration][v4] missing DNS config (server and/or domain) <- DNS config missing in DHCP

It's clear from those logs that your DHCP is not configured correctly - no DNS config and no option 43 configured for WLC discovery.  Refer to the link in my previous reply for the new option 43 configuration.

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

still same issue 

still same issue  
ip dhcp pool AA
network 172.18.250.0 255.255.255.0
option 43 hex f305.ac10.fac8.02
dns-server 172.18.250.200
lease infinite

 

  - @Eng.AD27                      - Did you restart the DHCP server after making changes ?
                              + Check the logs on the intended DHCP server and  make sure a DHCP request is coming in
                                 from the CW9176 access point.
                              + What is the access point doing if you wait longer then 8 minutes  ?

  M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

Eng.AD27
Level 2
Level 2

we connect the uplink for standby WLC (CW9800M) with core switch and port down but i receive RX power for this port
if the port will be up after switchover ? 

can you  help me  ? 

 

  - @Eng.AD27   This is a new topic , please start a new post for it too and describe the issue in more detail,

  M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)
Review Cisco Networking for a $25 gift card