Controller timeout

[TRACY HARTMANN]

We have a 4400 controller and users are complaining that their access timeout after 5 minutes.  The only thing on the controller that I see is a 300 user inactivity timeout.  Is there another way to setup a timeout?

[Stephen Rodriguez]

In the WLAN, do you have the Session Timer configured?

HTH,
Steve

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[TRACY HARTMANN]

Where would I check that configuration?

[Scott Fella]

Just to add to Steve's post....

If using WebAuth, set your idle timer to 2-4 hours.  Make sure that the session timer is higher than the idle timer.  The session timer is using webauth is nice to set at 8-24 hours.

Thanks,

Scott

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