02-18-2014 10:00 AM - edited 07-05-2021 12:13 AM
We have a 4400 controller and users are complaining that their access timeout after 5 minutes. The only thing on the controller that I see is a 300 user inactivity timeout. Is there another way to setup a timeout?
02-18-2014 10:46 AM
In the WLAN, do you have the Session Timer configured?
HTH,
Steve
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02-18-2014 12:05 PM
Where would I check that configuration?
02-18-2014 12:04 PM
Just to add to Steve's post....
If using WebAuth, set your idle timer to 2-4 hours. Make sure that the session timer is higher than the idle timer. The session timer is using webauth is nice to set at 8-24 hours.
Thanks,
Scott
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