cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
982
Views
0
Helpful
5
Replies

Could not connect to AIR-AP1852I-H-K9

coachever
Level 1
Level 1

Hello,

I have bought AIR-AP1852I-H-K9 from IT salesman and i could not connect to my AP. I can connect using serial port, but the web login is not responding? Any idea how to connect my AP and configure it using Cisco Mobility.

Sorry I am GEEK,

Thanks,

5 Replies 5

patoberli
VIP Alumni
VIP Alumni
Can you please copy paste the full log from the serial console when you boot the AP?
Maybe it's in lightweight mode and not running the Mobility Express (ME) image, which is required if you want to use it standalone.

Leo Laohoo
Hall of Fame
Hall of Fame
If you have access to console, then post the entire boot-up process.

Thank you for your supporting guys,

This is the log of the AP starting. 

---

Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c) of the Commercial
Computer Software - Restricted Rights clause at FAR sec. 52.227-19 and
subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.


This product contains some software licensed under the
"GNU General Public License, version 2" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/gpl-2.0.html


This product contains some software licensed under the
"GNU Library General Public License, version 2" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Library
General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/lgpl-2.0.html


This product contains some software licensed under the
"GNU Lesser General Public License, version 2.1" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Lesser
General Public License, version 2.1", available here:
http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html


This product contains some software licensed under the
"GNU General Public License, version 3" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, Version 3", available here:
http://www.gnu.org/licenses/gpl.html.

[*01/01/1970 00:00:16.5450] Made it into bootsh: Jun 20 2016 12:20:37
[*01/01/1970 00:00:16.5450] bootsh build T-b8710c3994a0cfe8a83c99849ab890ba4b053118-gb8710c39-kalairam
init started: BusyBox v1.20.2 (2016-06-20 11:49:35 PDT)

 

User Access Verification
Username: [*01/01/1970 00:00:19.7540] Active version: 8.2.111.0
[*01/01/1970 00:00:19.7540] Backup version: 0.0.0.0
[*01/01/1970 00:00:19.8939] AP1852I
[*01/01/1970 00:00:19.9839] nss_driver - Turbo Support 1
[*01/01/1970 00:00:19.9839] Supported Frequencies - 110Mhz 550Mhz 733Mhz
[*01/01/1970 00:00:20.0839]
[*01/01/1970 00:00:20.0839] phy_value=0: org="0x1000" phy_reg="0x1800"
[*01/01/1970 00:00:20.4637] Current value of FACTORY_RESET=0
[*01/01/1970 00:00:20.4737] Last reload time: Jun 20 14:45:28 2016
[*06/20/2016 14:45:28.0000] Setting system time Mon Jun 20 14:45:28 UTC 2016
[*06/20/2016 14:45:28.0799] device wired0 entered promiscuous mode
[*06/20/2016 14:45:28.1599] device wired1 entered promiscuous mode
[*06/20/2016 14:45:28.5198] stile_lm_ft_corsica: module license [06/20/2016 14:45:28.5398] stile module dp init successfully
[06/20/2016 14:45:28.6298] NBAR Label:BLD_MCP_DEV_LATEST_20150424_123021 NBAR VERSION:module build date: Nov 4 2015 at 14:26:22
'Copyright (c) 2014-2015 by cisco Systems, Inc.' taints kernel.
[*06/20/2016 14:45:28.5398] stile_lm_dp_corsica: module license 'Copyright (c) 2014-2015 by cisco Systems, Inc.' taints kernel.
[*06/20/2016 14:45:29.1496]
[*06/20/2016 14:45:29.1496] boot 22 build T-b8710c3994a0cfe8a83c99849ab890ba4b053118-gb8710c39-kalairam board corsica mac 00:38:DF:40:46:00
[*06/20/2016 14:45:29.1596] Module: qca_nss_gmac .text=0xbf000000 data=0xbf006b24 bss=0xbf006fe4
[*06/20/2016 14:45:29.1596] Module: qca_nss_drv .text=0xbf010000 data=0xbf0277b0 bss=0xbf028560
[*06/20/2016 14:45:29.1596] Module: qca_nss_capwapmgr .text=0xbf044000 data=0xbf047b84 bss=0xbf047cd8
[*06/20/2016 14:45:29.1596] Module: nssmgrctl .text=0xbf04d000 data=0xbf04e728 bss=0xbf04ea4c
[*06/20/2016 14:45:29.1596] Module: proclikefs .text=0xbf054000 data= bss=0xbf054b40
[*06/20/2016 14:45:29.1596] Module: stile_lm_ft .text= data= bss=
[*06/20/2016 14:45:29.1596] Module: stile_lm_dp .text= data= bss=
[*06/20/2016 14:45:29.1596] Module: qca_nss_profile_drv .text=0xbf8b9000 data=0xbf8ba324 bss=0xbf8ba498
[*06/20/2016 14:45:29.4895] Last reload reason : capwapd triggered reboot
[*06/20/2016 14:45:30.7092] adf: module license 'Proprietary' taints kernel.
[*06/20/2016 14:45:30.7092] asf: module license 'Proprietary' taints kernel.
[*06/20/2016 14:45:30.7191] ath_hal: module license 'Proprietary' taints kernel.
[*06/20/2016 14:45:30.7291] ath_dfs: module license 'Proprietary' taints kernel.
[*06/20/2016 14:45:30.7291] ath_rate_atheros: module license 'Proprietary' taints kernel.
[*06/20/2016 14:45:30.7391] ath_dev: module license 'Proprietary' taints kernel.
[*06/20/2016 14:45:30.7691]
[*06/20/2016 14:45:30.7691] __ol_ath_attach() Allocated scn c42c0480
[*06/20/2016 14:45:30.7791] Chip id: 0x9, chip version: 0x1000000
[*06/20/2016 14:45:30.7791]
[*06/20/2016 14:45:30.7791] Target Version is 1000000
[*06/20/2016 14:45:30.7791]
[*06/20/2016 14:45:30.7791] Flash Download Address c0000
[*06/20/2016 14:45:30.7791] ol_transfer_bin_file: flash data file defined
[*06/20/2016 14:45:30.7791] Cal location [0]: 00000000
[*06/20/2016 14:45:30.7791]
[*06/20/2016 14:45:30.7791] Wifi0 NAND FLASH Select OFFSET 0x1000
[*06/20/2016 14:45:30.7991] qc98xx_verify_checksum: flash checksum passed: 0x8ccd
[*06/20/2016 14:45:30.7991] ol_transfer_bin_file 4017: Download Flash data len 12064
[*06/20/2016 14:45:30.8191]
[*06/20/2016 14:45:30.8191] Board data initialized
[*06/20/2016 14:45:30.8591] ol_ath_download_firmware :First OTP download and Execute is good address:0xa000 return param 4660
[*06/20/2016 14:45:30.8591] ol_ath_download_firmware:##Board Id 8 , CHIP Id 1
[*06/20/2016 14:45:30.8591] ol_transfer_bin_file: Board Data File download to address=0xc0000 file name=AR900B/hw.2/boardData_AR900B_CUS260_negative_pwr_offset_2G_v2_008.bin
[*06/20/2016 14:45:30.9391]
[*06/20/2016 14:45:30.9391] [Flash] : Ignore Module param
[*06/20/2016 14:45:30.9491] ol_ath_download_firmware : Second OTP download and Execute is good, param=0x0
[*06/20/2016 14:45:30.9691] ol_transfer_bin_file: Downloading firmware file: AR900B/hw.2/athwlan.bin
[*06/20/2016 14:45:32.0687] Startup Mode-0 set
[*06/20/2016 14:45:32.0687] HTC Service:0x0300 ep:1 TX flow control disabled
[*06/20/2016 14:45:32.0687] HTC Service:0x0100 ep:2 TX flow control disabled
[*06/20/2016 14:45:32.0687] Firmware_Build_Number:84
[*06/20/2016 14:45:32.0687] host/RAM_fw Build Ver Mismatch: H:0x47, F:0x54 !
[*06/20/2016 14:45:32.0687] num_rf_chain:0x00000004 ht_cap_info:0x0000185b vht_cap_info:0x339a79b2 vht_supp_mcs:0x0000ffea
[*06/20/2016 14:45:32.0687]
[*06/20/2016 14:45:32.0687] RES CFG Support wmi_service_bitmap 9778
[*06/20/2016 14:45:32.0687]
[*06/20/2016 14:45:32.0687] Sending Ext resource cfg: HOST PLATFORM as 0 and fw_feature_bitmap as 10 to TGT
[*06/20/2016 14:45:32.0687] Mesh Supported
[*06/20/2016 14:45:32.1387] wmi_ready_event_rx: WMI UNIFIED READY event
[*06/20/2016 14:45:32.1487] ACS not enabled
[*06/20/2016 14:45:32.1487] ol_ath_thermal_mitigation_attach: --
[*06/20/2016 14:45:32.1487]
[*06/20/2016 14:45:32.1487] __ol_ath_attach() Allocated scn ee480480
[*06/20/2016 14:45:32.1587] Chip id: 0x9, chip version: 0x1000000
[*06/20/2016 14:45:32.1587]
[*06/20/2016 14:45:32.1587] Target Version is 1000000
[*06/20/2016 14:45:32.1587]
[*06/20/2016 14:45:32.1587] Flash Download Address c0000
[*06/20/2016 14:45:32.1587] ol_transfer_bin_file: flash data file defined
[*06/20/2016 14:45:32.1587] Cal location [1]: 00004000
[*06/20/2016 14:45:32.1587]
[*06/20/2016 14:45:32.1587] wifi1 NAND FLASH Select OFFSET 0x5000
[*06/20/2016 14:45:32.1787] qc98xx_verify_checksum: flash checksum passed: 0x5457
[*06/20/2016 14:45:32.1787] ol_transfer_bin_file 4017: Download Flash data len 12064
[*06/20/2016 14:45:32.1987]
[*06/20/2016 14:45:32.1987] Board data initialized
[*06/20/2016 14:45:32.2487] ol_ath_download_firmware :First OTP download and Execute is good address:0x9c00 return param 4660
[*06/20/2016 14:45:32.2487] ol_ath_download_firmware:##Board Id 7 , CHIP Id 1
[*06/20/2016 14:45:32.2487] ol_transfer_bin_file: Board Data File download to address=0xc0000 file name=AR900B/hw.2/boardData_AR900B_CUS239_negative_pwr_offset_5G_v2_007.bin
[*06/20/2016 14:45:32.3186]
[*06/20/2016 14:45:32.3186] [Flash] : Ignore Module param
[*06/20/2016 14:45:32.3286] ol_ath_download_firmware : Second OTP download and Execute is good, param=0x0
[*06/20/2016 14:45:32.3486] ol_transfer_bin_file: Downloading firmware file: AR900B/hw.2/athwlan.bin
[*06/20/2016 14:45:33.0684] FWLOG: [24994] WAL_DBGID_TX_AC_BUFFER_SET ( 0x3, 0x1e, 0x94c, 0x94c, 0x0 )
[*06/20/2016 14:45:33.0684] FWLOG: [24994] WAL_DBGID_TX_AC_BUFFER_SET ( 0x12, 0x1e, 0x94c, 0x94c, 0x0 )
[*06/20/2016 14:45:33.0684] FWLOG: [24994] WAL_DBGID_TX_AC_BUFFER_SET ( 0x45, 0x1e, 0x94c, 0x94c, 0x0 )
[*06/20/2016 14:45:33.0684] FWLOG: [24994] WAL_DBGID_TX_AC_BUFFER_SET ( 0x67, 0x1e, 0x94c, 0x94c, 0x0 )
[*06/20/2016 14:45:33.4483] Startup Mode-0 set
[*06/20/2016 14:45:33.4483] HTC Service:0x0300 ep:1 TX flow control disabled
[*06/20/2016 14:45:33.4483] HTC Service:0x0100 ep:2 TX flow control disabled
[*06/20/2016 14:45:33.4483] Firmware_Build_Number:84
[*06/20/2016 14:45:33.4483] host/RAM_fw Build Ver Mismatch: H:0x47, F:0x54 !
[*06/20/2016 14:45:33.4483] num_rf_chain:0x00000004 ht_cap_info:0x0000185b vht_cap_info:0x339b79b2 vht_supp_mcs:0x0000ffea
[*06/20/2016 14:45:33.4483]
[*06/20/2016 14:45:33.4483] RES CFG Support wmi_service_bitmap 9778
[*06/20/2016 14:45:33.4483]
[*06/20/2016 14:45:33.4483] Sending Ext resource cfg: HOST PLATFORM as 0 and fw_feature_bitmap as 10 to TGT
[*06/20/2016 14:45:33.4483] Mesh Supported
[*06/20/2016 14:45:33.5183] wmi_ready_event_rx: WMI UNIFIED READY event
[*06/20/2016 14:45:33.5283] acfg_attach: Offload using existing sock eec13e00
[*06/20/2016 14:45:33.5283] ACS not enabled
[*06/20/2016 14:45:33.5283] ol_ath_thermal_mitigation_attach: --
[*06/20/2016 14:45:33.5383] ath_pktlog: module license 'unspecified' taints kernel.
[*06/20/2016 14:45:33.5383] pktlog_init: Initializing Pktlog for AR900B, pktlog_hdr_size = 16
[*06/20/2016 14:45:33.5383] pktlog_init: Initializing Pktlog for AR900B, pktlog_hdr_size = 16
[*06/20/2016 14:45:34.4480] FWLOG: [26366] WAL_DBGID_TX_AC_BUFFER_SET ( 0x3, 0x1e, 0x94c, 0x94c, 0x0 )
[*06/20/2016 14:45:34.4480] FWLOG: [26366] WAL_DBGID_TX_AC_BUFFER_SET ( 0x12, 0x1e, 0x94c, 0x94c, 0x0 )
[*06/20/2016 14:45:34.4480] FWLOG: [26366] WAL_DBGID_TX_AC_BUFFER_SET ( 0x45, 0x1e, 0x94c, 0x94c, 0x0 )
[*06/20/2016 14:45:34.4480] FWLOG: [26366] WAL_DBGID_TX_AC_BUFFER_SET ( 0x67, 0x1e, 0x94c, 0x94c, 0x0 )
[*06/20/2016 14:45:35.0478] click-config/io-real.click:73: While configuring 'todev_nsscapwap0 :: ToDevice':
[*06/20/2016 14:45:35.0478] warning: device 'nsscapwap0' is down
[*06/20/2016 14:45:35.0778] click-config/io-real.click:73: While configuring 'fromdev_nsscapwap0 :: FromDevice':
[*06/20/2016 14:45:35.0778] warning: device 'nsscapwap0' is down
[*06/20/2016 14:45:35.6676] pid 1402's current affinity mask: 3
[*06/20/2016 14:45:35.6676] pid 1402's new affinity mask: 1
[*06/20/2016 14:45:36.1974] wmi_dbg_cfg_send: mod[0]00000000 dbgcfg40000000 cfgvalid[0] 00000000 cfgvalid[1] 00000000
[*06/20/2016 14:45:36.1974] wmi_dbg_cfg_send: mod[0]00000000 dbgcfg40000000 cfgvalid[0] 00000000 cfgvalid[1] 00000000
[*06/20/2016 14:45:37.5070] wired0: 1000 Mbps Full Duplex
[*06/20/2016 14:45:37.5070]
[*06/20/2016 14:45:38.4667] ethernet_port wired0, ip 192.168.11.110, netmask 255.255.255.0, gw 192.168.11.1, mtu 1500, bcast 192.168.11.255, dns1 0.0.0.0, is_static true, vid 0, static_ip_failover false, dhcp_vlan_failover false
[*06/20/2016 14:45:39.5564]
[*06/20/2016 14:45:39.5564] phy_value=0: org="0x1800" phy_reg="0x1000"
[*06/20/2016 14:45:51.7926] Loading sha2...
[*06/20/2016 14:45:51.7926] Dumpping sha1...
[*06/20/2016 14:45:52.8022] Loading MIC cert and key
[*06/20/2016 14:45:52.8022] Dumpping sha2...
[*06/20/2016 14:45:53.8519] Loading MIC cert and key
[*06/20/2016 14:45:53.8519] /etc/init.d/S80cisco: line 161: /usr/bin/show_skun.lua: not found
[*06/20/2016 14:45:53.8819] Generating key, this may take a while...
[*06/20/2016 14:45:55.2015] Public key portion is:
[*06/20/2016 14:45:55.2015] ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQDBvdL/0lAoqMBLByDUzV+NEQfK1hUDbJewuhZUy+eJ9TjYH0ZL17rQlvht8h5H9/RdSNHQKZGrnEwR8l/6pPEmNl9Z0mwA9IaYKSOkowgRCYBq7/NEfc/ZogBYXoqIAZydrsIoffi9ee/azTiHcDhtf1LbOgGpk66Urnk+DI6lVp+s11uKFsTwngVokIU0cOGzeSNwS52z360781BuLSD0IWab8xMz85BRKABncfl/IuPF4BDmf9Ljjt741BNOVq/n8cJTFWSXceyuAOjZCPoNhaW46C1ATWBe82K22HXsgQF8DWB2+KbVsmevx5g6VPk+TIAfD5DagVTcb7CDLHuv root@m0038DF404600
[*06/20/2016 14:45:55.2015] Fingerprint: md5 79:93:2b:e2:61:9d:ff:39:eb:a7:45:43:7a:d8:f5:14
[*06/20/2016 14:45:55.2515] pid 2661's current affinity mask: 3
[*06/20/2016 14:45:55.2515] pid 2661's new affinity mask: 1
[*06/20/2016 14:45:55.3714] gzip -dc /etc/wcp.usermodule.template.gz | sed -e 's/__TX_POWER_2G_FILE__/\/radio_fw\/R2.csv/g' -e 's/__TX_POWER_5G_FILE__/\/radio_fw\/R5.csv/g' -e 's/__EVM_POWER_2G_FILE__/\/radio_fw\/EVM_2.csv/g' -e 's/__EVM_POWER_5G_FILE__/\/radio_fw\/EVM_5.csv/g' -e 's/__DOMAIN_2G__/1/g' -e 's/__DOMAIN_5G__/51/g' -e 's/__PRODUCT_ID__/AIR-AP1852I-H-K9/g' -e 's/__AP_TYPE__/48/g' -e 's/__WIRELESS_MAC__/00:38:DF:41:7E:80/g' -e 's/__WIRED_MAC__/00:38:DF:40:46:00/g' -e 's/__WIRED1_MAC__/00:38:DF:40:46:00/g' | DMALLOC_OPTIONS=debug=0x4e48503,inter=1000,log=/tmp/wcp.dmalloc.log,limit=40000000 wcpd &
[*06/20/2016 14:45:55.7013] Password for 'Cisco' changed
[*06/20/2016 14:45:56.8010] DOT11_DRV[0]: Init Radio0
[*06/20/2016 14:45:56.8110] DOT11_DRV[0]: Stop Radio0
[*06/20/2016 14:45:56.8110] DOT11_DRV[0]: set_channel Channel set to 6
[*06/20/2016 14:45:56.8110] DOT11_DRV[1]: Init Radio1
[*06/20/2016 14:45:56.8210] DOT11_DRV[1]: Stop Radio1
[*06/20/2016 14:45:56.8410] DOT11_DRV[1]: set_channel Channel set to 36
[*06/20/2016 14:45:57.7507] DOT11_DRV[0]: set_channel Channel set to 1
[*06/20/2016 14:45:57.7507] DOT11_DRV[0]: Channel set to 1, width 20
[*06/20/2016 14:45:57.7507] DOT11_DRV[0]: Channel set to 1, width 20
[*06/20/2016 14:45:57.7607] DOT11_DRV[1]: set_channel Channel set to 36
[*06/20/2016 14:45:57.7707] DOT11_DRV[1]: Channel set to 36, width 20
[*06/20/2016 14:45:57.7807] DOT11_DRV[1]: Channel set to 36, width 20
[*06/20/2016 14:45:57.7807] WTP IP Address = 192.168.11.110
[*06/20/2016 14:45:57.8107] DOT11_DRV[0]: Channel set to 1, width 20
[*06/20/2016 14:45:57.8107] DOT11_DRV[0]: Channel set to 1, width 20
[*06/20/2016 14:45:57.8207] DOT11_DRV[1]: Channel set to 36, width 20
[*06/20/2016 14:45:57.8307] DOT11_DRV[1]: Channel set to 36, width 20
[*06/20/2016 14:45:57.8307] CAPWAP State: Discovery
[*06/20/2016 14:45:57.8307] CAPWAP State: Init
[*06/20/2016 14:45:57.8307] CAPWAP State: Discovery
[*06/20/2016 14:45:58.8803] device capwap0 entered promiscuous mode
[*06/20/2016 14:45:58.9103] device capwap1 entered promiscuous mode
[*06/20/2016 14:46:07.3377] CAPWAP State: Discovery
[*06/20/2016 14:46:16.8447] CAPWAP State: Discovery
[*06/20/2016 14:46:26.3418] CAPWAP State: Discovery
[*06/20/2016 14:46:35.8588] CAPWAP State: Discovery
[*06/20/2016 14:46:45.3558] CAPWAP State: Discovery
[*06/20/2016 14:46:54.8629] CAPWAP State: Discovery
[*06/20/2016 14:47:04.3699] CAPWAP State: Discovery
[*06/20/2016 14:47:13.8769] CAPWAP State: Discovery
[*06/20/2016 14:47:23.3839] CAPWAP State: Discovery
[*06/20/2016 14:47:32.8810] CAPWAP State: Discovery
[*06/20/2016 14:47:42.3980] CAPWAP State: Discovery
[*06/20/2016 14:47:51.8950] CAPWAP State: Discovery
[*06/20/2016 14:48:01.4021] CAPWAP State: Discovery
[*06/20/2016 14:48:10.9091] CAPWAP State: Discovery
[*06/20/2016 14:48:20.4161] CAPWAP State: Discovery
[*06/20/2016 14:48:29.9131] CAPWAP State: Discovery
[*06/20/2016 14:48:39.4202] CAPWAP State: Discovery
[*06/20/2016 14:48:48.9272] CAPWAP State: Discovery
[*06/20/2016 14:48:58.4342] CAPWAP State: Discovery

---

I think it's in lightweight mode, although I'm not 100% sure.

Once it's booted up, can you login and issue a 'show version'?


Something is not right here.
I can see the AP getting an IP address, however, I don't see the AP attempting to find a controller.
The AP sounds like it's working as a MESH
Review Cisco Networking for a $25 gift card