11-20-2019 05:56 PM - edited 07-05-2021 11:20 AM
We have DCA set to perform a channel update every 24 hours with an anchor time of 1am on one of our WLC’s. This on both bands. We believe this may be causing an issue at one location where there are wireless kiosks(iPads) that go offline every night at 1am. IIs there a way to disable the automatic channel updates for a specific AP group / RF profile without having to disable this globally on the controller under DCA?
11-20-2019 05:58 PM
11-20-2019 06:01 PM
11-20-2019 06:42 PM
11-20-2019 06:56 PM
11-20-2019 07:46 PM
11-21-2019 08:14 AM
12-15-2019 06:22 AM
We did confirm that there is definitely a correlation with the DCA channel update that occurs at 1AM and the ipads in kiosk mode getting hung up. If we use static channel assignments on the access points, they stay connected and never have an issue. This worked for weeks while we monitored. But when using DCA, for whatever reason, periodically after the channel change the ipads stop communicating. From the WLC, they show associated and in the run state. From the ipad client perspective, you have to disable/enable the wifi adapter in order to restore communications.
12-15-2019 07:35 AM
12-15-2019 01:25 PM
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