cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
628
Views
0
Helpful
1
Replies

Debug client issues

cweatherford
Beginner
Beginner

I have a facility that is complaining of wireless issues. They have 1242 AP's connected to a 4402 controller. I picked a client mac and logged in to the controllers CLI and issued the 'debug client <mac>' command but i am not seeing any results. Do I have to look somewhere else for the debug output?

I see lot's of re-associations throughout the day for these clients. One interesting fact is the duration on most is 30 minutes and 9 or 10 seconds.

Basically I need help troubleshooting the client. Clients are LXE and HHP mobile scanners.

Thanks!

1 Reply 1

Nicolas Darchis
Cisco Employee
Cisco Employee

Hi,

1) If the debug client doesn't show anything it is either because the client is not associated on that controller or that nothing special is happening (client is just working fine, not roaming, nothing).

2) Every 30 minutes sounds like a session timeout. By default the WLAN session  timeout is 30 minutes, did you check that in your WLAN setting on the controller ?

Hope this helps.

Nicolas

===

Don't forget to rate answers that you find useful

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers