03-08-2023 08:20 AM
Hi
we are getting this error from a cisco C9120AXI-E (V07) AP, when talking to our WLC.
[*03/08/2023 16:04:57.4903] CAPWAP State: Discovery
[*03/08/2023 16:04:57.4903] IP DNS query for CISCO-CAPWAP-CONTROLLER
[*03/08/2023 16:04:57.4923] DNS resolved CISCO-CAPWAP-CONTROLLER.
[*03/08/2023 16:04:57.4923] DNS discover IP addr: xx.xx.xx.xx
[*03/08/2023 16:04:57.4943] Discovery Request sent to xx.xx.xx.xx, discovery type DNS(3)
[*03/08/2023 16:04:57.4953] Discovery Request sent to xx.xx.xx.xx, discovery type UNKNOWN(0)
[*03/08/2023 16:04:57.4963] Discovery Response from xx.xx.xx.xx
[*03/08/2023 16:04:57.4963] Discovery response from MWAR 'controller-name' running version 8.10.151.0 is rejected.
[*03/08/2023 16:04:57.4963] Failed to decode discovery response(status = 4).
[*03/08/2023 16:04:57.4963] CAPWAP SM handler: Failed to process message type 2 state 2.
[*03/08/2023 16:04:57.4963] Failed to handle capwap control message from controller - status 4
[*03/08/2023 16:04:57.4963] Failed to process unencrypted capwap packet 0x5596276000 from xx.xx.xx.xx
[*03/08/2023 16:04:57.4963] Failed to send capwap message 0 to the state machine. Packet already freed.
The Wireless Software Version 8.10.151.0
Cisco 8540 wireless controller
AP info as follows:
cisco C9120AXI-E ARMv8 Processor rev 0 (v8l) with 1875204/1095208K bytes of memory.
Processor board ID FCW2648Y17P
AP Running Image : 17.6.4.56
How can we solve this? Our Wireless controller software seems to be incompatible with the software on the C9120AXI-E (V07) AP AP.
Solved! Go to Solution.
03-08-2023 08:46 AM - edited 03-08-2023 09:36 AM
- FYI : https://www.cisco.com/c/en/us/support/docs/field-notices/724/fn72424.html
Upgrade to Cisco AireOS 8.10.18x.0 or later.
M.
03-08-2023 08:46 AM - edited 03-08-2023 09:36 AM
- FYI : https://www.cisco.com/c/en/us/support/docs/field-notices/724/fn72424.html
Upgrade to Cisco AireOS 8.10.18x.0 or later.
M.
10-09-2023 09:58 PM
We have the same issue on 3504 Controller IOS 8.10.182.0 for C9124AXE WAPs V01 AP Running Image 17.6.2
[*04/23/2023 00:24:46.8803] Discovery response from MWAR 'adwlc01' running version 8.10.182.0 is rejected.
10-09-2023 10:32 PM
Looks like these APs are only supported on the 9800 Controllers. Confusing how they are separate from the 9120 models which are supported on the 3504 Controllers.
Supported WLAN controllers | ● Cisco Catalyst 9800 Series Wireless Controllers |
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