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Discovery response from MWAR running version 8.10.151.0 is rejected

dcollin5
Level 1
Level 1

Hi

we are getting this error from a cisco C9120AXI-E (V07) AP, when talking to our WLC.

[*03/08/2023 16:04:57.4903] CAPWAP State: Discovery
[*03/08/2023 16:04:57.4903] IP DNS query for CISCO-CAPWAP-CONTROLLER
[*03/08/2023 16:04:57.4923] DNS resolved CISCO-CAPWAP-CONTROLLER.
[*03/08/2023 16:04:57.4923] DNS discover IP addr: xx.xx.xx.xx
[*03/08/2023 16:04:57.4943] Discovery Request sent to xx.xx.xx.xx, discovery type DNS(3)
[*03/08/2023 16:04:57.4953] Discovery Request sent to xx.xx.xx.xx, discovery type UNKNOWN(0)
[*03/08/2023 16:04:57.4963] Discovery Response from xx.xx.xx.xx
[*03/08/2023 16:04:57.4963] Discovery response from MWAR 'controller-name' running version 8.10.151.0 is rejected.
[*03/08/2023 16:04:57.4963] Failed to decode discovery response(status = 4).
[*03/08/2023 16:04:57.4963] CAPWAP SM handler: Failed to process message type 2 state 2.
[*03/08/2023 16:04:57.4963] Failed to handle capwap control message from controller - status 4
[*03/08/2023 16:04:57.4963] Failed to process unencrypted capwap packet 0x5596276000 from xx.xx.xx.xx
[*03/08/2023 16:04:57.4963] Failed to send capwap message 0 to the state machine. Packet already freed.

The Wireless Software Version 8.10.151.0
Cisco 8540 wireless controller

AP info as follows:
cisco C9120AXI-E ARMv8 Processor rev 0 (v8l) with 1875204/1095208K bytes of memory.
Processor board ID FCW2648Y17P
AP Running Image : 17.6.4.56

How can we solve this? Our Wireless controller software seems to be incompatible with the software on the C9120AXI-E (V07) AP AP.

1 Accepted Solution

Accepted Solutions

marce1000
Hall of Fame
Hall of Fame

 

 - FYI : https://www.cisco.com/c/en/us/support/docs/field-notices/724/fn72424.html
                 Upgrade to Cisco AireOS 8.10.18x.0 or later.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

3 Replies 3

marce1000
Hall of Fame
Hall of Fame

 

 - FYI : https://www.cisco.com/c/en/us/support/docs/field-notices/724/fn72424.html
                 Upgrade to Cisco AireOS 8.10.18x.0 or later.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

We have the same issue on 3504 Controller IOS 8.10.182.0 for C9124AXE WAPs V01 AP Running Image 17.6.2

[*04/23/2023 00:24:46.8803] Discovery response from MWAR 'adwlc01' running version 8.10.182.0 is rejected.

 

Looks like these APs are only supported on the 9800 Controllers. Confusing how they are separate from the 9120 models which are supported on the 3504 Controllers.

Supported WLAN controllers

●  Cisco Catalyst 9800 Series Wireless Controllers
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