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EAP-TLS FAILING ON WIRELSS IPPHONE CP-7925G

nibinrodrigues
Level 1
Level 1

Hi all,

we had enabled the eap-tls authentication on our WIFI network. We are using Cisco ACS 1113 & Microsoft Certificate Server for this setup. Currently we are able to successfully authenticat EAP-TLS on computer, but the Phones are not registering the network.

On the ACS we are getting the following error.

"EAP-TLS or PEAP authentication failed due to invalid certificate during SSL handshake".

Thanks

Nibin       

5 Replies 5

Hi Nibin,

You must have to install Root CA (Authentication Server CA) and user Certificate to Cisco Wireless 7925G IP Phone for EAP-TLS authentication.

Please find following file for step-by-step certification installation process:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf

Thanks,
Prashant Gondaliya

Thanks, Prashant Gondaliya

Dear Prashant,

Thanks for the reply. But I excately followed the same guide. My eap-tls authentication is working fine with laptops but while am trying to authenticate IPPhones am getting the following error in ACS.

EAP-TLS or PEAP authentication failed due to invalid certificate during SSL handshake

thanks

That error means that the phones do not have a valid cert or a wrong type of cert to use with EAP-TLS.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

Hi Nibin,

There might be a reason to fail authentication due to mismatching following parameters on the certificates:

Please check following parameters on CA server certificate:

1. Common Name (CN)

2. Organization (O)

3. Organization Unit (OU)

4. City

5. State

6. Country

7. Key Size (1024/2048)

NOTE: Most probably concentrate on CN parameters format, where i was stuck in my case.

NOTE; Seconf most important thing need to be check phone Date and time.

Signing CA Server Certificate uploaded is in DER format only.

Thanks,
Prashant Gondaliya

Thanks, Prashant Gondaliya

Dear all

Thanks for your reply. Actually the setting is working for Laptops only issue with Wireless IP Phones.

Please find the logs from Cisco ACS. I followed the deployment guide for IP Phone.

AUTH 02/10/2013 13:29:58 I 0000 1756 0xb CryptoLib.SSLConnection.pvServerInfoCB - Process TLS data: SSL state=SSLv3 read client certificate A

AUTH 02/10/2013 13:29:58 I 2009 1756 0xb EAP: EAP-TLS: Handshake failed

AUTH 02/10/2013 13:29:58 E 2255 1756 0xb EAP: EAP-TLS: ProcessResponse: SSL recv alert fatal:bad certificate

AUTH 02/10/2013 13:29:58 E 2258 1756 0xb EAP: EAP-TLS: ProcessResponse: SSL ext error reason: 412 (Ext error code = 0)

AUTH 02/10/2013 13:29:58 E 2297 1756 0xb EAP: EAP-TLS: ProcessResponse(1519): mapped SSL error code (3) to -2198

AUTH 02/10/2013 13:29:58 I 0526 1756 0xb EAP: EAP-TLS: Unknown EAP code Unknown EAP code

AUTH 02/10/2013 13:29:58 I 0366 1756 0xb EAP: EAP state: action = send

AUTH 02/10/2013 13:29:58 I 1151 1756 0xb [AuthenProcessResponse]:[eapAuthenticate] returned -2198

AUTH 02/10/2013 13:29:58 I 1198 1756 0xb EAP: <-- EAP Failure/EAP-Type=EAP-TLS (identifier=7, seq_id=7)

AUTH 02/10/2013 13:29:58 I 5501 1756 0xb Done UDB_SEND_RESPONSE, client 50, status UDB_EAP_TLS_INVALID_CERTIFICATE

Thanks

Nibin Rodrigues

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