Error code 10 on dot11Radio interface

[talel-haddad]

Hello , i have configure my Cisco Aironet Access point and the dot11Radio interface keeps restarted automatically with error code 10.
i have already update the IOS image to the latest version , but still encounter the same problem . 

[marce1000]

                   - Check logs on the AP when that happens ,

 M.

[Leo Laohoo]

What is the model of the AP, is it a 2700/3700?

[talel-haddad]

it is cisco aironet 702i , and it  is end of life access point 

[Rich R]

@talel-haddad  What version of software is it running? ("i have already update the IOS image to the latest version" is not helpful!)
And also what model of AP? (as Leo has already asked)

If the radio crashes then you should see an event file on the flash which contains info like a crashinfo file which should help understand why it's crashing.

[talel-haddad]

cisco Aironet 702i with image version 15.3 

[Leo Laohoo]

If this is a x700 AP, post the complete output to the command "sh ip interface brief".

[Rich R · Accepted solution]

"15.3" is the code train (major release number) not the actual version number of the release you're using.

The latest release of software for the 702i is 15.3.3-JK11 - is that what you are using?
If not then update to 15.3.3-JK11.  Any bugs still found in that release are very unlikely to ever be fixed because that is likely to be the last release and all of the autonomous AP models are now end of support.

[talel-haddad]

thanks it was the release software problem , i thought it was the latest version of the software i have download  .
thanks everyone for your help .

[Rich R]

Glad to hear you found the solution.
That's why it's always essential to state the exact full version number of the software you are using @talel-haddad 

[marce1000]

            - Post screenshot of this error , 

 M.