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Error DTLS between wlc5508 and AP 3802

yazd-ian
Level 1
Level 1

8.8:2802 AP console "DTLS disconnect: ERROR shutting down DTLS connection ..."
CSCvj27233  

 

i have this problem on my AIR-AP3802i-H-k9 when i want to connect it with my "5508" WLC

2 Replies 2

marce1000
Hall of Fame
Hall of Fame

 

                       - Ref : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj27233
 - Since the mentioned Known Fixed Releases are out of scope and or beyond the capabilities of of the 5508
   verify the problem against the last supported release for the platform : 8.5.182.11.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Rich R
VIP
VIP

There are numerous different reasons and bugs which can cause DLTS errors.
As @marce1000 says that bug applies to later versions of code which are not even supported on 5508 WLC which is already end of support so it's very unlikely that CSCvj27233 matches your issue.
So update your 5508 to 8.5.182.11 as already suggested by Marce and then troubleshoot from there.  It's a waste of time trying to troubleshoot the problem on any older version of code because you will be hitting any of dozens of bugs already fixed in the latest software.

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