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VIP Advisor

Error in Prime Infrastructure 2.0 after Controller upgrade

Hello

I've got two WiSM and Prime Infrastructure 2.0. Last week I upgraded one WiSM to 7.0.250.0, plus a third controller. That worked fine, but since then, my PI shows one of the two controllers of the second WiSM as "Unreachable". I rebooted the PI and also rebooted the controller again, to no avail.

I tried now to update the snmp v2c credentials in PI, but receive an error.

The error message shown when I try to update the credentials is:

Error: Common-1: Some unexpected internal error has occurred. If the problem persists please report to the Tech Support.

Error:Detail: errorId=6 Invalid credential name: snmp_transport.

Any ideas?

I can normally access the controller through its webinterface and don't see any errors that would spring to the eye.

[edit]

Just manualy run the Task "Controller Operational Status" and received this error:

com.cisco.wnbu.server.common.errors.InternalException: COMMON-1

Thanks

Patrick

3 REPLIES 3
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VIP Advisor

I worked with TAC Team and the final solution was to delete all controllers and add them again. This might get fixed in a future version though.

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It's works! Thanks for quick reply ;)

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Why I can not Delete Device and update credential is error .

PI 2.2  WLC 7.6.130.X

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