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Failed to handle capwap control message from controller

david_mayor
Beginner
Beginner

Hello,

I am struggling in associating a 1242 AP's with WLC's.

Show version of the AP:

Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(25e)JAM2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 29-Jul-13 11:32 by prod_rel_team

ROM: Bootstrap program is C1240 boot loader
BOOTLDR: C1240 Boot Loader (C1240-BOOT-M) Version 12.3(7)JA1, RELEASE SOFTWARE (fc1)

AP0019.56b0.855e uptime is 9 minutes
System returned to ROM by power-on
System image file is "flash:/c1240-k9w8-mx.124-25e.JAM2/c1240-k9w8-mx.124-25e.JAM2"

Show inventory of the AP:

AME: "AP1240", DESCR: "Cisco Aironet 1240 Series (IEEE 802.11a/g) Access Point"

PID: AIR-LAP1242AG-E-K9, VID: V01, SN: FCZ10408384

When trying to attach it to a WLC 5508 running 6.0.199.4, the AP keeps on downloading image and power cycling.

When trying to attach it to a WLC 5508 running 7.4.110.0, the AP shows the following message :

Jan 30 08:24:56.372: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE

*Jan 30 08:24:56.373: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.71.142.7:5246

*Jan 30 08:24:56.427: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255

*Jan 30 08:24:56.445: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Jan 30 08:24:56.445: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down

*Jan 30 08:24:56.447: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Jan 30 08:24:56.484: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Jan 30 08:24:57.445: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

*Jan 30 08:24:57.473: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down

*Jan 30 08:24:57.478: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jan 30 08:24:58.466: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Jan 30 08:24:58.473: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Jan 30 08:24:58.503: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Jan 30 08:24:58.508: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down

*Jan 30 08:24:58.513: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset

*Jan 30 08:24:59.503: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

*Jan 30 08:24:59.508: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

*Jan 30 08:24:59.532: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Jan 30 08:25:00.532: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Jan 30 08:25:06.483: %CAPWAP-3-ERRORLOG: Go join a capwap controller

*Jan 30 08:25:07.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.71.142.7 peer_port: 5246

*Jan 30 08:25:08.565: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.71.142.7 peer_port: 5246

*Jan 30 08:25:08.567: %CAPWAP-5-SENDJOIN: sending Join Request to 10.71.142.7

*Jan 30 08:25:08.598: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.

*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.

*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller

*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.71.142.7 Jan 30 08:24:56.372: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE
*Jan 30 08:24:56.373: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.71.142.7:5246
*Jan 30 08:24:56.427: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Jan 30 08:24:56.445: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Jan 30 08:24:56.445: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Jan 30 08:24:56.447: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jan 30 08:24:56.484: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jan 30 08:24:57.445: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jan 30 08:24:57.473: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jan 30 08:24:57.478: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jan 30 08:24:58.466: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jan 30 08:24:58.473: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jan 30 08:24:58.503: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jan 30 08:24:58.508: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jan 30 08:24:58.513: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jan 30 08:24:59.503: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jan 30 08:24:59.508: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jan 30 08:24:59.532: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jan 30 08:25:00.532: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jan 30 08:25:06.483: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jan 30 08:25:07.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.71.142.7 peer_port: 5246
*Jan 30 08:25:08.565: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.71.142.7 peer_port: 5246
*Jan 30 08:25:08.567: %CAPWAP-5-SENDJOIN: sending Join Request to 10.71.142.7
*Jan 30 08:25:08.598: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.71.142.7

Any idea ?

Many thanks !

13 Replies 13

Sandeep Choudhary
VIP Mentor VIP Mentor
VIP Mentor

Can you paste the sh sysinfo from wlc.

Also paste the output of thsi command from wlc: debug pm pki       enable

Regards

Here is show sysinfo output from WLC running 7.4.110.0:

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.4.110.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS

System Name...................................... gvenwc0006
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... 10.71.142.7
Last Reset....................................... Software reset
System Up Time................................... 101 days 23 hrs 9 mins 43 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... Multiple Countries:CH,NL,GB,AE,AT,DE,ES,IT,RU,SE,TR
Operating Environment............................ Commercial (0 to 40 C)

--More-- or (q)uit
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +39 C
External Temperature............................. +25 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 7
Number of Active Clients......................... 85

Memory Current Usage............................. Unknown
Memory Average Usage............................. Unknown
CPU Current Usage................................ Unknown
CPU Average Usage................................ Unknown

Burned-in MAC Address............................ 44:2B:03:B4:45:00
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 50