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Guest User Authentication

mark-wise
Frequent Visitor
Frequent Visitor

Has anyone used a 9800-40 as a "Radius Server" to authenticate guest users on the wireless guest SSID? We have a situation where we need to migrate off of Prime. We currently use Prime to create and manage all guest users by our help desk and local IT for all our regional locations.  The Anchor controller resides in the DMZ and Security has forbidden the Help Desk and the local IT to have access to the Anchor. As the Foreign controller is permitted such access, I was thinking we could leverage it as the Radius server from the Anchor. We have done some initial configurations and testing. The Web-Auth pages present and accept the UN/PW but fail to complete the authentication. Any thoughts/suggestions would be greatly appreciated.

2 Accepted Solutions

Accepted Solutions

Mark Elsen
Hall of Fame
Hall of Fame

 

            - You can't use 9800 controller(s) as (native) radius servers,

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

View solution in original post

@mark-wise 

 Cisco WLC works for local EAP only. It will not work as radius for remote guest users.

View solution in original post

8 Replies 8

Check if CoA port 1700 is open from both side 

MHM

Currently, all ports are permitted between Anchor and Foreign controllers.

https://www.netprojnetworks.com/ccie-enterprise-wireless-v1-0-4-4-guest-management-4-4-b-central-web-authentication/

I dont know why they say you can not' if I have anchor sure I can use CWA.

Check the link.

Only make sure the port is open and do config as list in link

Thanks 

MHM

He's not asking about using CWA, he's asking about using 9800 as radius server @MHM Cisco World .
The example you linked is using ISE for radius, not 9800.

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

He mention guest but dont mention if he use CWA or LWA 

MHM

Mark Elsen
Hall of Fame
Hall of Fame

 

            - You can't use 9800 controller(s) as (native) radius servers,

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

@mark-wise 

 Cisco WLC works for local EAP only. It will not work as radius for remote guest users.

Rich R
VIP
VIP

As Marce and Flavio have pointed out you can only use it for local EAP, not as a radius server.  For local EAP see:
https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/215026-local-eap-authentication-on-catalyst-980.html
https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-12/config-guide/b_wl_17_12_cg/local-extensible-auth-protocol.html

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
Review Cisco Networking for a $25 gift card