06-09-2017 10:17 AM - edited 07-05-2021 07:11 AM
I have a wireless network with several models of APs.
AIR-AP2702I-UXK9
AIR-CAP2702I-N-K9
The behavior I observe is that the N-K9 models the LED color stays blue and stable.
The behavior that is observed with the model UXK9 the color of the LED even though it is blue is intermittently.
Do you know if it is a bug or is there a way to correct this behavior?
06-10-2017 03:24 AM
Have you primed the UX model AP?
If not follow the procedure here to do it:
http://www.cisco.com/c/en/us/td/docs/wireless/access_point/ux-ap/guide/uxap-mobapp-g.html#pgfId-101091
06-10-2017 09:16 AM
Yes but the behavior is the same.
Could you recommend any other action?
Regards!
06-10-2017 09:33 AM
stable blue means client is connected to the AP. green means at that moment no client is connected to the AP. What status do you see on the UX AP?
06-10-2017 01:27 PM
Hi prasaxen, the behavior is as follows.
The LED anyone color is intermittent, when I connect some device this becomes violet color but the Led isn´t stable as in the models AIR-CAP2702I-N-K9.
Apparently at the software level I haven´t problem, but on the aesthetic part the intermittency causes confusion and only happens with the models AIR-AP2702I-UXK9
I appreciate your comments
Regards
06-12-2017 09:02 AM
Looks like you are hitting the bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvd13147/?referring_site=bugquickviewredir
As a workaround kindly do the following:
1) Hard reset the AP to factory defaults
2) Manually prime the AP with Cisco AirProvision App
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