how to change the display name of the email sent by ISE guest portal

[seanxiao]

greetings guys,

We are configuring guest access in ISE. We've created an email company.guest@company.com and put it to guest settings under Work Center -> Guest Access -> More -> Guest email settings -> Default 'from' email address. Every notification, say, the self-registration success notification, will be sent from company.guest@company.com to the guest's provided email.

Everything is working as expected but the display name of the email notification is not. If I sign in to company.guest@company.com and send email to my non-company email, it is displayed in format Company Guest (see the test from following picture); if I follow the guest WiFi registration process and have ISE send notification to the same non-company email, it is displayed in format company.guest (see Your Guest Account Credentials from the following picture). We want it to be displayed in format Company Guest.

How can I make it? From ISE side or from Office365/Exchange side?

Thanks,

Sean

[balaji.bandi]

Not sure how it was configured, can you check the settings both the sides ISE and office 365 how that was delivered check some example guide that works :

https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/216330-ise-self-registered-guest-portal-configu.html