10-15-2020 10:27 PM - edited 07-05-2021 12:39 PM
Hello.
I usally use only console to Cisco mobility express AP settings. So I don't know CiscoAirProvision.
But Today, My customer ask me that how to use Cisco Air Provision web configuration.
My customer can't not saw any default SSID(Cisco Air Provison).
I already updated Customer's APs from 8.5 to 8.10 and reset APs and delivery to customer. So My Customer's AP is not first boot.
I am suspicious that SSID is not occurring because it is not the first boot.
No matter how much I take out an AP and reset it, CiscoAirProvisioning does not appear.
Please advise to me.
Solved! Go to Solution.
10-16-2020 03:46 AM
Go for a stable version and then give a try: 8.10.130.0
https://software.cisco.com/download/home/286306794/type/286289839/release/8.10.130.0
Regards
Dont forget to rate helpful posts
10-15-2020 10:34 PM
Ah, I tried to reset ME AP&Controller many times..
I can see CiscoAirProvisioning. I can access SSID.
But I can't access https://192.168.1.2/ (default gateway) but I can ping 192.168.1.2..
10-15-2020 11:00 PM
Check these blogs, it may help:
https://www.lookingpoint.com/blog/mobility-express
https://blog.router-switch.com/2016/04/how-to-start-up-configure-and-operate-cisco-mobility-express/
Regards
Dont forget to rate helpful posts
10-15-2020 11:52 PM
Thank your advice.
But I failed to access CiscoAirProvision..
I tried access https://192.168.1.1 or http service and ping.
I can't access https, ping, http...
192.168.1.2 also can't https, http. (can ping)
10-16-2020 12:01 AM
can you try to access # mobilityexpress.cisco #
10-16-2020 03:18 AM
I already tried this. But I can't access.
I tried ME 1815, ME 1830 on firmware 8.10.112.0. I also failed.
I will try another firmware version.
10-16-2020 03:46 AM
Go for a stable version and then give a try: 8.10.130.0
https://software.cisco.com/download/home/286306794/type/286289839/release/8.10.130.0
Regards
Dont forget to rate helpful posts
10-17-2020 08:12 PM
After updating AP to 8.10.130.0 and resetting, CiscoAirProvision works.
It seems to be a firmware issue.
10-16-2020 04:38 AM
10-17-2020 08:14 PM
It does not work even if the IP is assigned to the AP. (I used DHCP Server to allocate ip)
It works normally after firmware update.
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