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Image data request received from an unsupported AP

sherielbailey
Level 1
Level 1

Can no longer get my 3702e AP's to join Controller.

Software of Controller is 8.0.135.0

Image Version 7.6.101.1

Cisco Controller) >show ap join stats detailed 00:A6:CA:BD:44:34

Sync phase statistics
- Time at sync request received............................ Not applicable
- Time at sync completed................................... Not applicable

Discovery phase statistics
- Discovery requests received.............................. 2
- Successful discovery responses sent...................... 2
- Unsuccessful discovery request processing................ 0
- Reason for last unsuccessful discovery attempt........... Not applicable
- Time at last successful discovery attempt................ Mar 14 15:04:16.252
- Time at last unsuccessful discovery attempt.............. Not applicable

Join phase statistics
- Join requests received................................... 1
- Successful join responses sent........................... 1
- Unsuccessful join request processing..................... 0
- Reason for last unsuccessful join attempt................ Not applicable
- Time at last successful join attempt..................... Mar 14 15:04:32.779
- Time at last unsuccessful join attempt................... Not applicable

Configuration phase statistics

--More or (q)uit current module or <ctrl-z> to abort
- Configuration requests received.......................... 0
- Successful configuration responses sent.................. 0
- Unsuccessful configuration request processing............ 0
- Reason for last unsuccessful configuration attempt....... Not applicable
- Time at last successful configuration attempt............ Not applicable
- Time at last unsuccessful configuration attempt.......... Not applicable

Last AP message decryption failure details
- Reason for last message decryption failure............... Not applicable

Last AP disconnect details
- Reason for last AP connection failure.................... Image data request received from an unsupported AP
- Last AP disconnect reason................................ Not applicable

Last join error summary
- Type of error that occurred last......................... AP got or has been disconnected
- Reason for error that occurred last...................... Image data request received from an unsupported AP
- Time at which the last join error occurred............... Mar 14 15:07:47.452

AP disconnect details
- Reason for last AP connection failure.................... Image data request received from an unsupported AP

2 Replies 2

Leo Laohoo